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Posted by Georgia Londos on 01/02/2011
Primola offers the best-quality food and service and exceeds one's expectations. The waiters are welcoming, kind, efficient and helpful. The decor is elegant, clean, and comfortable. Primola is definitely a restaurant that everyone should try. Our family always enjoys dinner at Primola each time we visit New York and it is always a perfect meal and experience.
Posted by Anonymous on 07/04/2010
Me and my husband went there last night and first they didn't give my husband the same clams that were on the menu (they were cheaper cleams). When we told the waiter his response was "I guess they couldn't find the other kind"...not an apology or compensated him in any way. We got the main meal and it was a only a piece of veal for an outrageous price - no side of pasta or anything. My husband is in the restaurant business and was disgusted how over priced it was for what we got. For high prices, there wasn't any ambiance either.
Posted by Carol Washor on 03/08/2010
I eat at Primola all the time. Almost once a week. The food is consistently good. The waiters couldn't be better. They are totally professional and as accommodating as possible. I usually eat their with my elderly mother and the staff is as kind to her as possible. If you have a chance stop by and you won't be disapointed.
Posted by UWS Gastronome on 03/06/2010
Even though I live on the UWS, I dine here at least once a week, either meeting a client for lunch or my wife for dinner. Primola is everything one would want in a neighborhood restaurant that has been around forever. The food is simple, but well prepared using the freshest ingredients; the waiters are professionals who have been there for some time and recognize regulars, many of whom have gotten to know each other and, while we may never see each other anywhere else, will greet each other. One has the feeling of being "a casa" that I had with a few neighborhood trattorie when I was a student in Italy decades ago. Nowadays, I hardly even look at the menu, trusting the waiters' recommendations. The menu and decor may be a bit stodgy, but Primola is a sure bet for an excellent repast.
Posted by anonymous on 09/28/2009
My wife and I used to dine at Primola about 3 times a month until it got to the point where the boss' attitude towards the service staff and customers turned us off. His rudeness especially towards the elderly is unbearable to witness. There are better restaurants in Manhattan where the dining experience is pleasurable.
Posted by ANONYMOUS on 03/09/2009
Food was plentiful and very good. Big menu and plenty of specials.
Posted by yum-in-mytum on 01/03/2009
one of our "go to" spots and we like to order in (except they dont seem to send the free salami cheese olive plate) however just read someone else experienced the yelling owner/host. the other night on a saturday night, place was packed and he was SCREAMING at people, he should have been embarrassed. My husband & i were laughing. He even screamed at a customer who split the bill onto 3 credit cards... The guy was a total maniac, but of course we will go back!! oh yea, and the chicken parm not on the menu is awesome, looks like a thin margarita pizza!