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Posted by Michelle on 07/26/2005
My fiance and I wanted to enjoy a night out at a new kosher restaurant in Manhattan and although The Prime Grill is known to be a bit pricey, we figured it was worth it. We haven't yet been to a kosher restaurant in Manhattan that we didn't love. We didn't have to wait to be seated (we had reservations) and the food was very good. However the service was poor. No one offered to refill our cups or bring more bread or even ask us if we would like to see a dessert menu. We had to ask for all of it, the drink, the bread, the dessert menu, which is fine when you're paying $30-$40 for two people but not when you're paying those kind of prices! The only thing we didn't have to ask for was the check, one of the waiters tossed it on our table when I was still eating dessert without us even asking for it! They tried to take away my food when I was still eating and then when it was clear that we were finished no one was offering to take it away...there was more that ruined the dining experience but I think that's enough for me, when you dine out it's not only about the food it's about the feeling and the comfort and it didn't exist, and that was on a slow night.
Posted by Anonymous on 07/01/2005
Last night, my wife and I arrived at PG at 6:40 (a Thursday eve.) We had 6:30 reservations & we were seated at 6:45. The service was fast and efficient. We did not feel rushed. All our used dishes etc. were taken away at the right time; not too soon & not too late. We shared a sushi appetizer and a warm chocolate cake with ice cream desert. We each had a steak and soda. The food was the best kosher meal I have had in New York restaurant! Total tab including ample tip & taxes was $130. We finished our meal at 8:15. We had a great time and look forward to returning!
Posted by Nathalie A on 06/29/2005
Yes, the wait is long. Even though we had reservations, we waited for over 30 minutes. But once we were seated, we had a pleasant service, and the food was delicious. The caesar salad was very smooth (amazing since they don't use real cheese), and the steaks, oh boy! Great portions, great taste. We were stuffed.
Posted by Anonymous on 06/29/2005
Ate at PG last night...Was a zoo..Food wasnt that good,little air conditioning in the restaurant, and crowded so everyone in the restaurant was uncomfortable. Went with non-Kosher eating guests who looked disappointed at the entire dining experience. They looked upset that we chose this restaurant and they were surprised at the prices and the quality of the food. The steaks weren't that good and the sides werent good either. Service was abrupt, and there was a rush to get out of our seats. The only reason one would go to this place is because their guests eat Kosher and want steak.
Twelve of us went there for a business dinner. The service was subpar -- it took them 30 minutes before they even told us the specials, and another 15 to take our order. Those who had steak said it was good, but their fish dishes were poor. Their fish cakes were so salty I couldn't finish it, and their tuna with soba noodles was just an immature dish of tuna, noodles, and soy sauce. I would be shocked to find out that there were more than two other ingredients in the whole dish. Not good enough for $34. The service was also uninspired; they kept screwing up dishes, bringing them to the wrong person, etc. We ordered wine, and the waitress decided to just put a bunch of glasses in the middle of the table so that whoever wanted red could take red, and those who wanted white could take white. And at $100 a person, no less!
Posted by Dave on 12/27/2004
I went there with my friends for a Chanukah party we had to wait for over 1 hour to get a table which we already reserved days before, once seated the food and the service were exceptional good, be sure you don't drink to much wine though, they charged us $75 for a $39 wine and delivered us a 2nd bottle for which we did not ask for.
Posted by dandan on 12/12/2004
The food here is really good - I gave a low value rating because I spent $105 off a $150 gift certificate and was refused the $45 change from my certificate.. When I enquired with a manager he claimed it was the owners policy not to credit back less then $50 - how could this be possible the $45 dollars almost made up 32% of the gift -- very poor customer service if you ask me - I could not even think of ordering more food I was stuffed.