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Posted by joe3rp on 05/13/2009
I have been a super beef steak/burger lover. I try to try as much "rated" places and even "non-rated". I cook myself and also dry-age my own steaks. I had very low expectation for this burger, but a friend treated so here goes. When we arrived for lunch in office casual clothing, we immediately did not feel welcome, considering the place was nearly emptyl. There was a well dressed tall lady maitre 'd who took her time to seat us. Then a waiter was somewhat irritated when we immediately made our order or the 2 WAGYU burger and just water. He made a comment like "no appetizer?! ... just TAP". The place was less than 20% full. We waited for over 20 minutes before the burgers arrived...awesome looking ... just potato tots ... no lettuce, tomato, onions or cheese . Some ketchup and mustard! All this was forgiven when I bit into the medium-rare WAGYU burger. It was perfectly seasoned and cooked. With just a fairly thin bun- no ketchup, mustard or fixings needed. There were some pickles on the side... nothing special and the potato tots... tasted grocery bought. But then I was there for the burger. Each bite was as good as the first. Maybe the service took long because they had to slowly cook the thick burger patty in a special way to get the cooking temperature even up to the burger center. I have tried burgers in different parts of the world..I would rate this the best tasting burger. When we asked our waiter for the check, he just dumped it on us, no small talk whatsoever. Note that we are also asians. In this NY trip of mine, I have eaten in Peter Luger twice...their waiters are really so friendly now.
Posted by DiningDeacon on 08/20/2007
That's how this place made me feel. The burgers are enormous, flavorful, and super-juicy. The fries couldn't be faulted, and the creamed spinach is addictive. Our waiter was professional and personable. The burgers are served with clever pickled tomatoes. My only complaint is that the wine list is the regular steakhouse one, with only a bottle or two less than $60. In general, this is a great place for when you get that craving that only an "open wide" burger will satisfy.
Posted by Ande on 06/22/2007
The fries and pickles were terrific. The 'medium-rare' burger, while cooked to perfection, was dry. Good service, nice atmosphere. Next time we'll sit outside and order from the inside menu.
Posted by SZ on 05/14/2007
Went here for a late afternoon/early evening burger and was excited by the prospects. They must really be in their infancy, because the staff didn't know what they were doing, never checked on us or asked how we were doing, then got our order wrong. The burger (which by all accounts should be excellent), was not good. It was served rare as requested, but it was like a hockey puck. Tough, not juicy nor flavorful at all. And then without mentioning it to us, they also added a $5 dollar surcharge since we were splitting the burger, but we ordered chili and drinks too, which then should not incur the charge. I spoke to the manager after receiving the bill and with no questions asked he removed the surcharge and the burger charge. I must admit that was impressive. I hope they work out their shortcomings, because the potential is there with the location and menu. You can't succeed in NYC and have poor service when you're charging $15-20 for a burger and you must have an extraordinary burger when that is your menu and you're a steak house. Good luck!