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Midtown West >
Posted by Anonymous on 02/06/2015
I was told that my order would take 45 minutes... It's been and hour and a half later and I'm still waiting on my order which was "on the way" 20 minutes ago (my office is about a 7 minute walk from the restaurant). After spending way too long on the phone with a person that was rude and completely unhelpful I was told that I couldn't be issued a refund because the only person they have working there apparently has no idea how to run a refund on a credit card, just how to charge people. Her solution was a credit to the restaurant, which of course I'm not inclined given the atrocious level of service, or to leave my office and come on site to pick up cash. Now I have to wait for the owner to return on Monday since he's the only one at the site that's competent enough to know more than one function on the machine. The food is pretty good, but nothing is worth this nonsense... It's shocking that they're still in business!
Posted by Anonymous on 07/08/2014
Ordered for the second time. Delivery was fast, the chicken was so fresh and juicy and the Brussels sprouts were out of this world!! Definitely recommend !!
Posted by thomas on 06/24/2014
Finally, a great healthy chicken place in Hell's Kitchen! I love Dirty Bird downtown and this is even better - much more fresh and crispy. It tastes like the whole roasted chicken from Whole Foods. I'd grown tired of having Thai or Burgers as the only option in the area. Seriously, so happy with the addition of Poulette. It can be a bit pricey - but worth it cause it's fresh and delicious.