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I've been ordering delivery from Penelope for 4 years. Their food is always delicious, simple classics with a little surprise twist such as nutella french toast, or pesto grilled cheese. Most of the staff is awesome, but once in awhile you may catch them on a tough day. I did, but I figure I'd be fussy if I had to deal with a long line outside the restaurant too. I don't understand why their Brunches have such long lines! The food is good, but you can get nearly the same thing Mon- Fri at Penelope's too. All in all, the food is consistently delicious. And EVERYTHING, I do mean everything is good on the menu. I've tried it all. There are great vegetarian and vegan options as well. Don't take my word for it, discover for yourself ;) Bon Appetite.

Always good food & service & the atmosphere makes you feel like your not in the 'hustle bustle' of the city.

I live in the neighborhood and consider Penelope one of the best restaurants around that delivers, but the staff is so freakin' rude. They're arrogant and they act like you're a constant burden; whether you're trying to be seated, "standing in the way" while you're waiting for a table, or calling in for delivery, they're attitude towards you SUCKS. I'm sure not all of the staff is this way, but with the exception of a couple of the male bartenders, the staff is consistently my only issue with this place.

I passed by this place for many years=the menu never tempted me to venture inside -wondering what the hoopla was all about. Apparently the 30 something singles, like a noisy place to eat/ gather =that serves pretty boring food... no surprises here but for ingredient change in pancakes. There aren't many generic restaurants in the neighborhood, so that must be the lure...as the place is located across the street from a church--no booze is served Oh, the eggs and sausages were ok

Call me old-fashioned (for a 25 year-old) but if I come to a restaurant that's packed with people at 11 am on a Monday, I'd expect the place to be somewhat respectable. The food and decor were solid, typifying a nice little brunch place one would expect to find on the east side. However, it is nothing remarkable, nor is it worth any wait at all. What really irked me was the shoddy service, especially given the fact that the restaurant was slightly above average at best. People, if you work at a restaurant and serve others, part of your job description includes some sort of courtesy and politeness. Why is this a lost art? The staff who served us at this restaurant acted as if we didn't even have the right to be served, let alone eat at the restaurant. I ordered a penny sausage sandwich (or something like that). 15 minutes after I ordered I was asked what type of bread I had requested. 20 minutes after that I was told that there were no croissants left and that I'd have to choose another bread. Another 10 minutes go by as we watch tables around us being served plates. This wouldn't have bothered me except for the fact that these parties had all arrived after we placed our order. Considering it was only my girlfriend and I ordering two dishes, this definitely pissed me off. Then, I noticed that those same tables around me were being served dishes which had big, fat, delicious (looking) croissants. I was pretty irate. When asked about what happened to our meals, the waiter offered no apology. This place definitely lacks in service, friendliness, class, and honesty. Will never come back.

This place is the cutest place for a casual weeknight dinner. Great food and very reasonable prices! One of my favorite places in this big city!

I absolutely love this place! The atmosphere is very cozy and nice with delicious and cheap food. The service is not the best but it's good enough.