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American (New) >
Posted by Fredrica on 05/02/2011
NYC has much better places to eat - Food was average, service fair - not worth a second trip
Posted by jp on 04/20/2011
Booked a birthday party for a large group here. We brought in our own cake and they charged us $4 per slice just to serve it to my party, which cost more than the cake. When I approached the manager about it (because our server never informed us of that), he said "it was their fault but he couldn't take it off the bill" Right, ok. That makes a lot of sense. Overall the place is ok, but there are so many restaurants with better food and service.
Posted by AP on 03/27/2011
If your service is important to you, skip it. Great food/atmosphere, poorservice. Took my mom here for Friday lunch. I got greens and eggs - amazing. My mom got the spa eggs - amazing. But from the moment we sat down, things were off and it made it so distracting that at times we stopped talking to observe the discord and chaos. We were serviced by about 6 different people throughout, had no clue who was really dealing with us for real. They were repetitive and not cohesive. No teamwork. A smiley server asked whether we wanted the house filtered sparkling or still -- both complimentary! -- we liked that and her! We wanted bubbles but some other server randomly swooped in and with no introduction, immediately poured us still, slammed down the bottle and scampered off. No big deal we said, let's down this and get to the sparkling, we need to keep hydrated anyway. We ordered jalapeño cheddar grits -- delicious but lukewarm and lumpy like they were the last thing left in the pot. We ate half, asked for it to be reheated, and got a full creamy bowl. Well done, Peels guy! But things deteriorated when my friend joined us as 3rd party. She was generally neglected. Ordered cappuccino and was told - "I can do that, but it might take a while." Huh? Sorry to bother you.. Just put the order in! When barista guy brought it, she asked for a glass for water -- but instead of promptly bringing one that was in view on the bar, this guy goes and tells the server at the bar to do it. In the time it took for him to tell her to do this simple thing, he could have just brought it himself. She angrily finished folding a napkin for a couple minutes then brought it. It was almost comedic by the end how NOT in sync this staff was. Angry napkin folder girl later reached to take away my plate while I still had a fork in my hand -- yeah there's not much left, but do you really think I'm going to let these cheese grits go to waste?? Rude. After most of our plates were cleared, a food runner came and shoved new plates our way with no introduction of what anything was -- couldn't he see that we'd just finished?! Not ours buddy! Two different people asked us if we wanted the check. I want to go back for dinner but I fear it will be the same awkward vibe...
Posted by ally's dad on 03/24/2011
I have now been for breakfest three times. Clever and imaginative food. Love the atmosphere - alot of buzz. Very fresh products especially the egg dishes, pork/bacon, etc. Have yet to go for dinner and try the steaks which they tout. Very high on my list. Amities Gourmandes, ally's dad
Posted by bob Moylan on 02/19/2011
Stopped in for lunch/brunch today. Great food, service, and vibe. Was super experinced from the ladies at hostess stand to when we left restaurant. Looking forward to going back.
Posted by servicemakesameal on 01/04/2011
My sister and I went for lunch yesterday and while I enjoyed my food our server was horrible. Admittedly I am not a huge fan of communal seating but once I got over it I was ready to grub but wanted help deciding between a couple of dishes. Upon asking my server a follow-up question he snapped, "I guess you need more time" and walked away. He did not take our order for at least 5-10 more minutes. I got the eggs in the cast iron dish and while they were tasty I thought it would have been nice if they came with a biscuit, or even half a biscuit as my sister's meal did. When I ordered a biscuit the waiter brought it to me cold- I asked him to warm it up and he indicated I should have asked for a warm biscuit orginally- I guess I didn't get the memo that cold ones are all the rage. I was also surprised they don't offer jam or butter when you order biscuits a la carte. It was good once it was warmed up (and they accidentally brought me two without charging me so I felt a little validated) but the meal just felt stressful and out of whack. I should note that the service staff were all extremely helpful as was the manager on duty but it just doesn't seem like service is as seamless as it should be there. I probably won't go back but if I do it will be at the carry out where I will build a breakfast sandwich and make sure to ask for a hot biscuit.
Posted by mouthfulofstars on 11/26/2010
Super cute atmosphere! and delicious food! everyone in our party agreed! i tasted the chicken soup (very yummy- super homemade), the scallops with green apples (so light and fresh), the cheeseburger with aged cheddar and caramelized onions and perfect french fries dusted with salt and freshly ground pepper, and roasted whole baby potatoes with herbs (yummm)! others at the table ordered the potato dumplings and the fried chicken with creamed collard greens which looked amazing! all in a relaxing, clean, kind of country looking atmosphere... we sat upstairs... very different for nyc! i will def go back soon!