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Upper West Side >
Posted by UES Snacker on 01/09/2010
The waitresses could not pretend to care less! I used to go to Patsy's all the time for their Penne ala Vodka but will NEVER go again. The waitresses were rude and made our dinner very uncomfortable. She literally said no more than 10 words to us. I asked her to make something extra spicy and she responded "we cant". Those were 2 of the 10 words. Will go elsewhere, tighten up Patsies
Posted by anon on 11/24/2009
while my pasta was enjoyable, it took over an hour to get to me and i live right around the corner!! if youre hungry, i would order from someplace else so you dont starve while waiting for diner.
Posted by Christina Alvarez- Correa on 11/22/2009
this has been my place since i was little i always go and it is always yummy its impossible for them to have bad food.
Posted by g-d on 11/19/2009
I thought the pizza and the antipasto were great. Really great. I thought the service was just fine too. Not sure why there are negative reviews about the service, didn't experience any of that. The pie was perfect in every way. And the price matched the quality and portions. I will definitely be back.
Posted by Pizza Lover on 11/14/2009
With so many excellent pizza places on the Upper West Side (we love Dean's on 85th btwn. B'way and Amsterdam) Patsy's really can't afford to be so rude. The service makes it hard to enjoy the food and the delivery is worse. Tonight they unapologetically brought half of our order and when we called the restaurant to complain they did nothing to help. We would have been happy with an apology, but apparently even that was too much for this rude and overrated chain restaurant.
Posted by anonymous on 09/13/2009
Ok, the pizza is good... maybe the best on the UWS (which really isn't saying that much). But, the service is mediocre at best (the manager isn't nice). Moreover, who stops delivering at 7pm on a Sunday? Seriously, that is ridiculous. The weekday delivery times are even worse (stop at 7:30 or 8). Pizza is meant for delivery, and if you stop delivering at the dinner hour, you are doing a disservice to your patrons. Patsy's, you are not only lose my business by stopping the delivery early, you are losing customer satisfaction.
Posted by Fed but FedUp on 08/20/2009
Why do you need to ask us 8 times within 6 minutes (yes we timed you after the first 2 times) if we are ready to order? The restaurant is virtually empty, you are still seating people which means you are not trying to close the kitchen. Why are you stalking us. Wait. Now we have our order. Why can't we get another beer or soda to save our lives? Why did we have to get up from our table and come find you siting with the other people in the back? Nice. No thanks. Never again.