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Posted by used to be loyal on 12/23/2010
We used to go to patsy's every week, and recently moved. We apparently live 1 block out of their tiny delivery zone (they deliver only 10 blocks). Respect the desire to stay local but did the guy have to HANG UP on us? This place is a joke if they think their clientele will stay loyal if they treat people so poorly. Food's good, but not worth being treated like you're a disturbance.
Posted by Craig on 10/09/2010
Someone else mentioned no delivery after 9 - actually, just got off phone at 8:30PM and woman laughed when i asked for delivery - apparently no delivery after 8PM now. If you want a pizza delivered after 8, try Rigolleto. When i have ordered, don't even ask for something off the menu for delivery or in the restaurant. Don't want to see Patsy's become another dry-good store, but it stinks.
Posted by Jim on 07/30/2010
What place in NY doesn't offer delivery after 9pm?? I could get a Papa John's delivery in Anytown, USA later than that.
Posted by Annoyed on 07/01/2010
My husband and I went for dinner and was very disappointed. We have been going there for years and it has totally went down hill. The food was very average, the service was so poor - none of the staff cared about anything. Rude and uncaring and not very accommodating. I don't think I would bother to go there any more unless I want a really great cannoli.
Posted by leathhl on 04/30/2010
I am a picky pizza eater and usually get pizza from Bettola as it is fantastic. When my regular place was closed due to rennovations I gave Patsy's a shot. My ricotta, onion and suasage pizza was fabulous. I have ordered from here many more times since and have not been disappointed. Pizza is always tasty and piping hot!
Posted by foodguru on 04/29/2010
The Patsy’s in the wilds of East Harlem is able to offer good tasty food with a smile yet this Upper West Side cousin just continues to disappoint. I ordered pasta with sauce on the side, yet somehow the staff just can’t seem to get it right. What do I get? A pile of greasy creamy pasta that smells of rancid butter, tastes like it’s been baked in Crisco, and makes my arteries feel like they’re slowly clogging with each bite of nastiness I put in my mouth. Yet, this hasn’t been my first problem with them. Suffice it to say that every time I order something from UWS Patsy’s, they continue to disappoint me. I have had expired microwave food better than the slop this place serves. Why I have continued to keep giving them chances, I do not know. Do yourself a favor, skip this place altogether and order Italian from one of many other options of the UWS.
Posted by truetonyc on 01/24/2010
I had a lot of trepidation ordering from here but was really in the mood for some pizza. I live 1.5 blocks away and have lived on the UWS for over a year so I figured it was time to give this location a try. We ordered an the antipasta and a large pie for pick-up and arrived 15 minutes later. The pizza was ready but they had forgotten to make the antipasta. I said that waiting for the antipasta would allow the pizza to get cold. The server looked at me like I had just made an offensive comment about her child. She grabbed the pizza and put it near the oven. That made no sense to me because anyone that knows anything about pizza knows that this pizza is only good if it is eaten freshly out of the oven because it only stays hot for about five minutes. I though the server would tell me that they would just make me another pizza or add something to the order for my inconvenience. Or at least, I don't know, apologize? No such luck. They made the antipasta and gave me the same pizza. By the time I was able to eat a slice, it was lukewarm which meant by slice 2 it was cold. I'm sure I'll wind up ordering from here again as this experience was probably an anomaly and the pizza is decent enough.