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East Village/ LES >
Posted by JSG101 on 09/21/2009
My girlfriend and I ordered delivery from them at 10pm last night, with an estimated delivery time of 10-15 min. After an hour +, I called them at 11:07pm and inquired about the status of my order. The girl on the phone simply explained that their delivery person had left for home and therefore could not help us. In the current conditions, I am curious as to why they do not go to lenghts to correct their mistakes, or at least apologies. From here on out, I will no longer order from Paquito's, nor will I endrose them to anyone else.
Posted by Dan on 09/12/2009
Now i've never eaten authentic mexican food, but this is one soggy burrito if I've ever seen one. Did I mention the Guac leaks from the tortilla! uggg I had to eat it with A fork. I must say there service is really fast. really fast. like there in 10 min. overalls, I give it a B + about an 88 percent
Posted by Klaus on 09/09/2009
I ordered for the first time today from this place. When it was delivered, i was a little freaked out by the price, and when i opened the bag i noticed that they had gave me two of the veggie fajitas i had ordered. I called back, and the lady (also very nice) sent the delivery boy back to refund me. No questions asked, and very apologetic. I have worked in the food service industry for a very long time, and a restaurant shows its true colors when a mistake is made and they go out of their way to correct. Kudos, guys!
Posted by KT on 09/03/2009
There are two things I love about Paquito's: 1. the burritos are really delicious and big and 2. after I call to place my order, they are at my door in less than 20 min. definitely a good Mexican joint and I've been to A LOT of Mexican places.
Posted by Paquito's on 08/22/2009
The food tastes great and the price is cheap as hell. Sometimes the consistancy on portion size differs. They give you like 2 oz. of protein per item which it never used to be like that.
Posted by Flat on 08/16/2009
Ok .. so now it's been three times in a row and they got the delivery wrong ... . How challenging can it be... Beef Quesadilla, with Guac and Jalapeno ..... so what comes this time.. Chicken Quesadilla Guac and sour cream ... not even close... I happen to LOVE jalapeno and honestly its the main reason I eat mexican food.... the food was flat, tasteless, cold .. I fed it to my dogs. They loved it !!! but i've also seen them eat stuff off on the sidewalk so I'm not sure you should go by their recommendation ... oh because of last time they were going to send some chips a Guac as a we're sorry !!! never made it in the bag ... seriously dudes... this was was of my favorite places.. get it back together soon ... I miss you ! Thanks.
Posted by Anonymous on 05/18/2009
stopped in for lunch on saturday and thought the food was great, the drinks even better and the back patio was really refreshing. the margarita's really are the best I've had in the neighborhood. the service was a little slow despite only a handful of customers being there. I would definitely go back again.