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Posted by Katita on 09/25/2009
people that answer the phone here r always soo friendly and helpful if u r undecided.. Service is also VERY FAST. which is also good on the weekend when everywhere else is an hr. And of course the burgers here ROCk. the chicken parm is huge, and delish, although the sauce is ehhh and the spaghetti is too wide n not good. But, got to love the free garlic bread they add in!
Posted by Marla R. on 08/22/2009
My husband and I order from the store on York/86th Street frequetnly. The same man who answers the phone always gives us a hard time when we want to use a credit card. A few times he has told us that it was too busy for him to take our cr card # and he hung up on my husband . Friday night, 8/21/09 the same guy had the nerve to tell me to speak faster. I hung up and ordered a burger from the Mansion Diner where they could not be nicer on the telephone. This guy should be lucky to have a job, now he needs to learn how to be nice to the customer no matter what.
Posted by Reed on 07/22/2009
I have been going to Ottomanelli since around 2000. HUGE burgers. I mean HUGE! Great value, for a couple of more bucks than McDonald's, you get 5 star quality gourmet burgers (with incredible waffle fries) A NEW YORK INSTITUTION. This place has been around for decades. Awesome selection. They have a popcorn shrimp with cajun mayo burger. It is so good I can't describe it here. Service is great. It's upscaled a bit since I started going but you can still walk in with your friends in casual clothing and get service without reservations.
Posted by canadian,eh? on 05/19/2009
My husband and I are from Toronto, Canada. We've been to N.Y.C twice and made a point of stopping here both times. The burger is amazing, but my personal favourite is the gorgonzola chicken (it's enough for two people to share). The service was good as well (although the staff isn't particularly knowledgeable about the surrounding area...they couldn't tell us how to get to the Guggenheim is, and it is literally around the corner. Other than that we've been nothing but impressed.
Posted by Your friend on 05/06/2009
It´s a good experience, you must try it. The only thing that I really don´t like is the manager, this guy is kind of... I don´t know, but if you see the waitress are just great, but the best of everything is the food, actually the price is low compared with the quality and quantity. :)
Posted by Roger on 04/06/2009
One of the best burgers in the area, and for pretty cheap too. One tip if you don't mind gambling is that I always order my burger without fries, but 50% of the time they come anyway without charging.
Posted by Anonymous on 12/20/2008
First I would like to say that this is one of my favorite places to order from. However, they have major issues with order accuracy. About 50% of the time I order from this restaurant they bring the wrong meals. Hopefully you will have better experiences.