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Posted by lauren on 02/02/2009
I've been to Otto twice. The first time I had reservations for 6, and we were seated right away. The restaurant was busy at this time, but not packed (the reason why we were seated without a wait). The service was overall very good, with the exception of our waiter dissapearing after we were given our check. The food was also very good...great cheeses/olives, very good pasta/pizza and a very unique dessert. The second time I went to Otto things were not as great. This time we didn't have a reservation. We got there at 7 and had to wait until 8:30 for a table. The only good thing was that we were able to order appetizers at the bar area in front of the restaurant. The girls who work at the reception area do not seem to care very much. The food was very good this time as well, and our waiter was really nice, but he (like the 1st visit) dissapeared after giving us the check. This is a good date spot, but make sure to make reseravations!! Or just have cheese and wine in the front.
Posted by Jane on 02/01/2009
The atmosphere was great, food was good, but what ruined the restaurant was the service and the rudeness of the wait staff. We went to celebrate a birthday with a group of 12, with reservations made far in advance. While we were seated promptly, once the waitress arrived she counted the group, realized that there were 12 of us and informed the group that because of the size of the party, we would need to order from a prix fixe menu. Of course, some of the dishes that the birthday girl wanted to try were not on prix fixe menu. The waitress refused to take anyone's order until the entire table agreed to a prix fixe menu. They ended up re-seating us as 2 tables (without offering a free appetizer or dessert for the trouble) and once we were seated, no one came by to take our wine or drink orders. After about 30 minutes, we flagged down a manager to get the orders. Ultimately, while the salads, cheese plates, and pizza were all very good, the meal was completely overshadowed by the rudeness of the staff and the complete disregard that they showed for a special occasion. Definitely left a sour taste in all of our mouths..
Posted by Richard C Yeh on 01/27/2009
We picked this restaurant because we had a guest in town and wanted to try out one of Mario Batali's places, but didn't have the budget for Babbo or Del Posto. We made a 5-pm OpenTable reservation on Friday, arrived at 5:10, and were seated as soon as our whole group arrived. The menu invites you to have an adventure in flavor with the selection of cheeses, cured meats, and wines. We took our server's suggestions here. I haven't figured out the logic of dipping sauces: many other tables seemed to have olive oil, but we received three different plates: honey, cherries, and spicy dried apricots. When it came time to order dessert, our server, remembering my food allergies, pre-emptively marked the items I couldn't eat right on my copy of the dessert menu. This has almost never happened to me before, in any restaurant, high-end or low (I usually have to ask again), and I am totally impressed. We shared three cheeses, one special appetizer, two pizzas, one pasta, two vegetable sides, four desserts, and no wine, and the total bill was $91 before tip. We were stuffed. We had a great time, and we look forward to our next visit!
Posted by Pizza Pisano on 01/25/2009
Only in NY, kids.. Only in NY. Where else on the planet could pizza for 2 with mushrooms cost $40.00? Yep, you better believe it did. When the pie came, I was shocked. I could not find enough cheese on it to feed a mouse. The crust was drowning in tomato sauce. When I asked the waiter where's the cheese, he laughed and exclaimed proudly " thats our style". I paid my forty dollars cash and walked to the front door. The waiter junps me from behind as I try to leave (and as I swallow my disappointment with the lame pizza and price) and he asks me if I want change back from my $40. as I am walking out the door.
Posted by Union Square Gal on 01/23/2009
Wasn't sure where to eat Christmas Eve... ended up at Otto. While the food quality is great- you walk away feeling like you haven't had a full meal. I don't eat a lot- in terms of quantity, so it's not like I can put away a 5 courses. With that being said, a few slices of deli meat and cheese- with a few small slices of pizza- tack on one of the lower priced wines- and you're looking at about $120 later... for that I would like to eat a complete meal... For about $50 I can get everything I ate at Whole Foods...
Posted by nikstr on 01/19/2009
We used to live in the area years ago and we both ordered delivery and ate in the restaurant frequently. It was flawless. But the last three times we've eaten there, it has seemed like a factory. The waiter abandoned us after we ordered. The amatriciana was not good at all and the desserts were bizarre. The only thing that remained as good as before was the cheese plate and the appetizers. We won't be back.
Posted by diner on 01/04/2009
I dont know what anyone is talking about in the previous reviews. Otto is one of the best restaurants in the city. i have dined at the most almost every restaurant the city has to offer, and otto is amazing food, for a great price, in a wonderful neighborhood. What could be bad? the environment is loud and packed at night, as with most amazing restaurants. if you want great food and to truly enjoy the envirornment, then go at an off hour.