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Village/ W Village >
Posted by Richard C Yeh on 01/27/2009
We picked this restaurant because we had a guest in town and wanted to try out one of Mario Batali's places, but didn't have the budget for Babbo or Del Posto. We made a 5-pm OpenTable reservation on Friday, arrived at 5:10, and were seated as soon as our whole group arrived. The menu invites you to have an adventure in flavor with the selection of cheeses, cured meats, and wines. We took our server's suggestions here. I haven't figured out the logic of dipping sauces: many other tables seemed to have olive oil, but we received three different plates: honey, cherries, and spicy dried apricots. When it came time to order dessert, our server, remembering my food allergies, pre-emptively marked the items I couldn't eat right on my copy of the dessert menu. This has almost never happened to me before, in any restaurant, high-end or low (I usually have to ask again), and I am totally impressed. We shared three cheeses, one special appetizer, two pizzas, one pasta, two vegetable sides, four desserts, and no wine, and the total bill was $91 before tip. We were stuffed. We had a great time, and we look forward to our next visit!
Posted by Pizza Pisano on 01/25/2009
Only in NY, kids.. Only in NY. Where else on the planet could pizza for 2 with mushrooms cost $40.00? Yep, you better believe it did. When the pie came, I was shocked. I could not find enough cheese on it to feed a mouse. The crust was drowning in tomato sauce. When I asked the waiter where's the cheese, he laughed and exclaimed proudly " thats our style". I paid my forty dollars cash and walked to the front door. The waiter junps me from behind as I try to leave (and as I swallow my disappointment with the lame pizza and price) and he asks me if I want change back from my $40. as I am walking out the door.
Posted by Union Square Gal on 01/23/2009
Wasn't sure where to eat Christmas Eve... ended up at Otto. While the food quality is great- you walk away feeling like you haven't had a full meal. I don't eat a lot- in terms of quantity, so it's not like I can put away a 5 courses. With that being said, a few slices of deli meat and cheese- with a few small slices of pizza- tack on one of the lower priced wines- and you're looking at about $120 later... for that I would like to eat a complete meal... For about $50 I can get everything I ate at Whole Foods...
Posted by nikstr on 01/19/2009
We used to live in the area years ago and we both ordered delivery and ate in the restaurant frequently. It was flawless. But the last three times we've eaten there, it has seemed like a factory. The waiter abandoned us after we ordered. The amatriciana was not good at all and the desserts were bizarre. The only thing that remained as good as before was the cheese plate and the appetizers. We won't be back.
Posted by diner on 01/04/2009
I dont know what anyone is talking about in the previous reviews. Otto is one of the best restaurants in the city. i have dined at the most almost every restaurant the city has to offer, and otto is amazing food, for a great price, in a wonderful neighborhood. What could be bad? the environment is loud and packed at night, as with most amazing restaurants. if you want great food and to truly enjoy the envirornment, then go at an off hour.
Posted by Rob on 01/04/2009
With a name like Mario Batali, we would have expected a high standard of both food and service...and were we disappointed, most notably with the most horrendous service we've had in NYC in a long time! Our waiter took our order...and admittedly was helpful at the time...but was never heard or seen from again other than to throw our dessert menus at us (without a word) and later to drop the bill on our table (again without a word). The bus boys were lovely as were the service managers who were present in the room throughout the night and thankfully brought us our wine after we pointed out that our appetizers had already been served. The same service manager also did the waiter's job when she took our dessert order and was the only one to ask if there were anything we needed. The waiter came back once at the end of the meal to pick up our credit card and, when we had not yet put down our card, dropped the bill back on the table (yep, AGAIN without a word) and walked away. With unforgettable food and rude service, I do not intend to return other than to possibly have wine at the bar. Given the many restaurant options in NYC, the unforgettable food lackluster service, and current recession, hopefully Mr. Batali will note of this apparent trend before the restaurant goes down hill any further. Yes, Otto does set itself apart, but not in a good way.
Posted by Anonymous on 12/31/2008
Without a doubt, I won't be returning to eat here. The atmosphere feels almost like a food factory, where the individual does not matter. Seating was tight and service was incredibly slow. It took us 15 mitutes to be seated, even though our party had reservations. Bread is cold and so hard you need a jack-hammer to gnaw through it. The menu is limited and poultry is a no-go at this wannabe-swanky locale. We were seated for 15 minutes before our waiter took drink orders. We had to wait 45 more minutes for our food. Both in bringing us dinner and dessert, the waiter seemed rushed and made no effort to TRUTHFULLY answer our questions. Our table wound up with a truckload of gellato (11 large servings) when we agreed that he'd bring out "a few" to sample. Our waiter did not give us the time of day did not bring out a menu so that we could order the gellato that suited our tastes and did not offer to take back the two gellato that literally tasted like cod liver oil and grandma's home remedy to treat the flu. With all of the great NYC dining options out there, it is a shame I would up here.