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Otto

Enoteca and Pizzeria
  • $$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Italian, Pizza, Wine Bar, Small Plates/Tapas
  • 1 5th Ave, New York NY10003 40.732048 -73.996428
  • (At 8th St)
  • click map to interact
  • (212) 995-9559
  • 0

User Ratings (Based on 205 reviews)

3.405
Food 3.6 Value 3.4
Service 3.1 Atmosphere 3.5

Other Restaurant Info

Phone:
work
(212) 995-9559
Fax:
fax
(212) 995-9052
Website:
www.ottopizzeria.com
Notes:
Visa, MC, AmEx
Hours:
Daily: 11:30am-12am
Serves:
Lunch, Dinner
Features:
Group Dining, Kid-friendly, Gluten Free Items, Bar Scene, Delivery, Online Reservations, Wheelchair Friendly, Accepts Credit Cards, Take Out, Catering, Private Parties

User Reviews

  • Otto

    Posted by rick on 11/02/2009

    poor service

    We didn't even know who our waiter was, because several people randomly came over. The guy that I think was our waiter did not listen to what we wanted and got our order wrong, although we never got a chance to tell him, and generally looked pissy and like he thought he was it above it all (try again!). Just really poor service - there is really no excuse for that (I was a waiter in college and knew the basics of customer service). The food is enjoyable and the wine list extensive, but the service at this place destroys it. FAIL.

  • Otto

    Posted by lou on 10/21/2009

    Fun time but rude staff

    You would think you are on SNL the way the staff acts like you just walked into "Jeffery's." I actually like getting pasta here because plenty of other places sell pizza and meats that are just as good, but here you can get good pasta too. The problem is most of the people working there take themselves and the place way too seriously. After all, it is a pizzeria. Festive atmosphere is a plus if they could just get some servers from a national chain that provide service with a smile.

  • Otto

    Posted by Chrissy on 10/12/2009

    Good experience

    We went to Otto recently and had a great experience. The service was very attentive and overall we were very pleased. The pizzas weren't anything that would blow your socks off but they were fine. The pastas, were great. I'm not much of a dessert person but we decided to try to olive oil gelato and were amazed. What a great way to end an overall tasty meal.

  • Otto

    Posted by Late night villager on 09/29/2009

    Why do you deliver till midnight???????

    The best is when you call for a delivery after 11:30pm and the phone person tells you they only have one delivery person and he is going to 23rd st.He also says they are very busy and it will be at least 45 minutes. Why are you delivering at this time?

  • Otto

    Posted by Another Unhappy Neighbor on 09/25/2009

    What Happened to Customer Service

    What's with the phone order people? The tone of voice and attitude is worse than my kids give me. The best is when they tell you you have to order by 11 pm because you only have one delivery person. The delivery guys are great.You should put them on the phones.

  • Otto

    Posted by Donna on 09/24/2009

    Music??

    Great food, poor service, but seriously, what's with the MUSIC?? Annoying, LOUD and the worst selections..Maybe it's me, but I don't think heavy metal music works with any entree..Mario, look at your crowd and re-think your music choices.

  • Otto

    Posted by e on 09/11/2009

    bartenders

    i agree, the food and the place itself is amazing but rude bartenders and waiters at the antipasti room

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