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Village/ W Village >
Posted by Disappointed KC tourist on 02/06/2012
Clearly Mario wasn't expected to 'check in' on his restaurant Saturday night. The food was mediocre at best. Grocery store wrapped dry bread sticks and 2 pieces of bread were dropped at our table. We had to ask for butter or oil for the bread. Olive oil without pepper or seasonings was delivered to our table. The salad arrived and we had to ask for pepper. Another waiter came and removed the pepper from our table without asking. Is pepper expensive in NY? They tried to remove the salt cellar but we were able to tell him we wanted it. Our pasta dinner came and we had to ask for pepper and parmesan. Again, NY? Bottom line, we needed the salt, pepper and parmesan to mask the mediocre dinner that was placed in front of us. Most disappointing dinner of our trip.
Posted by UWS1130 on 12/28/2011
If you're looking for a run-of-the-mill and boisterous Italian cafeteria, go to Otto. Bland food, mediocre service- the experience is akin to any large format Italian/American restaurant. Left bored, disappointed and hungry.
Posted by Don Draper on 10/20/2011
My wife and I have been here a bunch of times and this place is great. A vast selection of Italian wines. Don't know what these reviewers are talking about. Go somewhere else if you want a library type atmosphere. Enjoying a nice red and with some cheese reminded us of our time in Tuscany.
Posted by Anonymous on 10/06/2011
If you like your food served after it has been sitting under a heat lamp for 15 minutes of so, this is your place. The Green beans with onions was overcooked to the point of mushy and extremely spicy. The Pasta Norma had been sitting so long the sauce was dry and almost crusty...and the eggplant was burned. Very noisy, but wait staff nice. Service staff grumpy.
Posted by anonymous on 05/22/2011
Five out of seven of us arrived for our 6:30 reservation for my dad's birthday, only to be very rudely told by the hostess that everyone had to be there to be seated. Seriously? For a party of 7 people with a reservation you are going to tell us we have to wait for everyone to be seated? Keep in mind we were with my father who is over 70 and has ankle problems and difficulty standing for long periods of time. When we told the hostess he needed to sit and could they possibly seat us early (the other two joining us were a couple blocks away), the hostess so rudely and insultingly pointed to a chair in the middle of the bar area for him to sit. I wasn't about to let my father sit in some random seat in the middle of the bar area on his birthday. Thanks but no thanks. We finally sat down at our table after waiting another 15 minutes for the previous party to finish their desserts. For our 6:30 reservation, we weren't seated until nearly 7:00pm. The waitress brought us our water but we waited 20 minutes for her to come back to take our drink and food orders. Not once did she stop by our table to ask if we wanted drinks or if we had any questions about the menu. She couldn't have cared less about our table. We had a good time because we were with family and it was for our dad's birthday, however I would seriously re-think returning to this restaurant or recommending it to anyone. The food and pizza were solid, but nothing to write home about.
Posted by N.Brown on 04/03/2011
That is what you will be constantly saying if you wish to carry on a comversation while dining here. This may be the loudest restaurant I have ever been to. That aside, the pizza was pretty good. Not the best and not the worst I've had. Desserts were tasty, I recommend the Black & White.
Posted by Patty S on 03/24/2011
They had to hosts that didn't make us feel welcomed when we arrived, we actually felt awkward even having a reservation. The pasta has not cooked to al dente, it was so hard. The tomato sauce wasn't homemade, it really tasted like canned tomato paste. The salad was good but it was supposed to have escarole, which I never saw, I could only see lettuce. So I decided not to risk it for dessert and went to another place.