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Village/ W Village >
Posted by aarper on 03/15/2008
I seriously cannot fathom the thought of ever dining here again. Why is there so much hype around this place? Rushed service, salty pizza, pre-packaged breadsticks mediocre salad way-too-loud dining room where we couldn't converse without screaming over really bad music. We ordered a $40 red wine and they served us the $125 bottle listed directly above it on the list (without us realizing it until the bill came). That's how loud this place is... they can't even take your order correctly, and then to top it off (after explaining to them that they messed up), they made us pay for their mistake!
Posted by lovefood on 03/09/2008
I don't recommend this place for dinner, they are very unorganized and the atmosphere is chaotic. Nobody seemed to know what was going on and nobody wanted to communicate with the customers that were piling up. The bar was jam packed with frustrated, hungry people, some waiting for over 2 hours past their reservation! We had a 9:00 dinner reservation and were finally seated at 10:30 after we insisted on sitting! I don't even know if the food was any good since we were already so disappointed with the place.
Posted by Kendra on 03/09/2008
I know the Mario idea from Mozza in LA - and it's a great idea. What is better than rustic pizza paired with wine? Nothing. Unfortunately the NYC Batali fails big time at delivering. The wine selection IS extensive and although they have way too many $90+ bottles of so-so wines they also have some very affordable good/great wines. That said, the food is not up to par. The pizza comes out from the kitchen cold, cheese rubbery, meats and vegetables not fully cooked, and the result is not acceptable. Too bad because this should be the main draw. Odd too that in LA, at Mozza, where pizza is not as easy to do they get it right. Pasta is not recommended as it is generic in taste and presentation. The gelato IS however a highlight, but odd as it isn't really what you go to Otto for, especially if you're having wine. The restaurant itself is noisy and full which is nice, there is good energy there, but the lighting is bizarre - full on maximum brightness as if you are sitting in a cafeteria at noon. I would recommend this place ONLY for after work/before dinner somewhere else drinks and apps at the bar. In by 7 out by 8.30 and never leave the front of the place and you'll like Otto.
Posted by fuschia on 02/17/2008
Trendy crowd, nice atmosphere, pretty large space. The brussel sprouts appetizer was delicious, as were the Olives (3 kinds). Yummy desserts, fun place.
Posted by anonymous foodie on 02/15/2008
I finally had a chance to go to Otto for dinner after reading several reviews, including one from Zagat, that raved about the delcious pizza and pastas. There was nothing delicious about the food at Otto. The antipasti appetizer was probabaly the tastiest of everything we tried but the pastas were boring with very little flavor and very little substance. The pizza was too crisp and the mushroom topping was overcooked and salty. In fact, everything was salty. The service was poor and the ambiance was lacking. It seemed popular with the NYU students and tourists who were seated around us but definitely not worth the trip for serious foodies.
Posted by John on 01/31/2008
best pizza I have ever had - fun atmosphere (loud though) - highly recommended - best value for the money yet in NYC
Posted by Anonymous on 01/13/2008
The service was absolutely terrible. The entire party arrived a 1/2 hr after the reservation time and as a "punishment" were made to wait 2 1/2 hrs for a table. We had told the hostess on three separate occassions that there would be a fifth joining us and that we would order for them. When seating time came four chairs were placed and that bitter manager came over huffing and puffing about their policy. I told her this was unaccepatble. And that she had to do something after which she claimed that is what she came by to do but if I was more polite and some nonsense of how her mother always told her . . . . catch more flies with honey. i guess Mario never told her the customer is always right. Nonetheless the change was promptly made after she insisted on lecturing me on the need to be polite.