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Posted by anonymous on 02/07/2011
I cannot believe how popular this awful restaurant is. We went on Saturday night and were forced to stand in a crowded dark waiting area for 30 minutes (at 6:30) despite having had a confirmed reservation. Then, we went the "NINJA way" down the stairs which only meant it was dark, and we put in a holding pen for another twenty minutes where we never received any drinks or menus or anything. Once we finally did get seated, the menu and food were very disappointing. There was no flexibility on the dishes and virtually nothing for children. And all of this for the pleasure of paying exorbitant prices. Never again!
Posted by David R. on 06/16/2010
Decided while on vacation in NYC to try Ninja New York, and it was the best choice I've ever made. Our server was great and very personable. Food was speedy and tasted amazing. I would recommend Ninja New York to anyone visiting NYC.
Posted by anonymous on 06/15/2010
I walked into an asian themed restaurant thinking it would be a fun night, but I walked out in the middle of a terrible meal. I have NEVER walked out of a restaurant before. Sushi is a very easy thing to screw up, and this place did it. Between the Pop Rocks (yes, the candy) in my sushi, the taste of the old, minuscule, sashimi valued at $25 and the slow service, my hopes for an fun night was quickly destroyed, and I am telling all of my friends to never go there. Also, the presentation of the food is very, very cheesy, to the point of lame. Several menu items are starred, noting that a "special presentation" comes with it. Caesar salad: the customer takes a chopstick, and pokes it in the crouton covering the entire bowl, eventually causing the crouton pieces to fall in the bowl. LAME. Guys, just save your time and stay home or order from a local place with better fish.
Posted by Zach on 02/01/2010
Ninja new York is wonderful there is awsome suprises and I'm a kid take it from me but watch ninja's scare you almost everywhere
Posted by anonymous on 12/06/2009
I have never written a review on menupages but read them quite often. I made a huge mistake by taking 2 friends here for a birthday dinner. It was expensive and not worth it at all. There was only one dish out of many many we ordered that was even remotely decent. I was kind of humiliated thinking that we were going to get a good dinner with an "experience." The ninja special effects were embarrassing. At one point in the meal one of the "ninja" waiters threw a metal ninja star on the table but actually missed and hit a water glass by accident, it exploded everywhere. That was probably the most entertaining and exciting part of the meal. The waiters I found were actually relatively nice but everything else was so dreadful. The place looks like a rundown Disney ride from 1985. Would never go back. I had been suggested to go by an acquaintance because it was supposed to be fun and over the top, but found it to be anything but. It may have been a few years ago, but they obviously can't keep it up on an ambiance or food level by any means.
Posted by iv445 on 11/15/2009
Ridiculous that in today’s economy, a restaurant completely does not give a damn about customer service. Just got back home, extremely disappointed, after wasting an hour in dealing with a rude and disrespectful staff. Decided to take our five year old to a “cool themed restaurant,” have never been here before and needless to say would never attempt to go back. Expected a nice atmosphere for a family Sunday night out. Called the restaurant, before driving down from the Upper West Side, the receptionist stated that the restaurant opens 5:45, she “checked” the reservations list and said to just walk in. After parking the car, waited in a disorderly line outside for 20min, the extremely rude hostess said no reservation just wait on the side, after 10 more minutes on the side line, she stated that no tables are available until 8:30pm (leaving us with a more than 2 hr wait,) offensively we where asked “will you wait or not?” After leaving, called the restaurant the receptionist unapologetically stated that there are no tables until 8:30, after speaking to the manager, who frankly did not seem to give a damn, the same statement was repeated. In total 1 hour wasted, extremely disappointed that such a restaurant is still open.
Posted by Steve K88 on 11/09/2009
I work in Sales and dine out frequently with clients. I would say I probably do 80-100 dinners a year. This place was one of the worst dining experiences I have ever had. I was almost embarassed for my clients afterwards. The Short Rib was all fat and the sushi was sub par at best. DO yourself a favor and stay away from Ninja NY.