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Posted by Anonymous on 12/21/2008
Don't waste your money. They mess up every order and you'll wait 30 minutes or more for them to fix it. The take out is the worst. They'll send you pancakes with no syrup and when you call for the syrup it will come an hour later when your food is cold. They take an attitude if you ask for something simple like adding cheese to your eggs or buttering the toast saying the chef doesn't have time! The food is tasteless and greasy and served cold. Eating out shouldn't be a frustrating experience and when you pay good money for your food, you shouldn't be made to feel abused for wanting what you paid for.
Posted by Anonymous on 09/07/2008
while the food may be cheap and affordable, I have ordered from here twice and been satisfied. However, the last time I ordered, they put me on terminal hold (seemingly to find somebody in the restaurant that could speak English) and they couldn't even understand me when I said the number of my building. To add to that, when I said I lived on St. Mark's the woman questioned me like I was ordering food to mars, and asked me to spell St. Marks. I explained to her that it was the same as 8th street, and said this was getting confusing, which promptly lead to getting hung up on. So, be careful when you order...and remember to annunciate your words
Posted by mo on 07/31/2008
Great place to eat. Found this place through MenuPages and the food is great for the price. I usually go once a month or so and they never lack quality.
Posted by Anonymous on 05/01/2008
Very good food!! Pierogies are awesome!
Posted by East Village Exile on 03/20/2008
I used to frequent Neptune almost weekly back in the 1980s when it was called the KK Restaurant. For a struggling artist type living in what was still a diverse, boho, and as-yet ungentrified area, this place was a godsend. The hearty combo pierogi platters always saving the ones filled with sweet farmer's cheese for last as "dessert" were an astonishing bargain, as was the cold borscht and kasha varnishke. The service wasn't always spectacular, but it was filling, tasty, and hearty fare. After moving away from NYC, and of course a long absence, I returned a couple of times in the past three years, most recently in the summer of 2007. Good news: although now known as Neptune, the place hasn't changed a bit. And lingering in the garden is as delightful as ever. It almost doesn't matter that the service can be spotty.
Posted by veggieman on 10/12/2007
The East Village used to be a great neighborhood, and Neptune is a reminder of that. As far as Ukranian/Polish joints in the neighborhood go, Neptune sets the standard for cold Ukranian Borscht and Vegetable soup. It also serves very generous salads -- for $9, with a healthy dose of chicken and lettuce piled 6" high. Neptune also offers the dreamiest garden patio in the neighborhood -- aside, maybe, from the restaurant next door called "Tree", where you'll pay 2.5 times as much for slightly better food. Also, at Neptune, you'll meet lots of those wonderful locals, which is the reason you moved to this neighborhood, right? We love Neptune, may he rule the East Village seas forever!
Posted by Disappointed... on 04/09/2007
This was honestly my first 'bad' NYC restaurant experience after living here for nearly a year. The pierogies were tasteless. The potato pancakes had more oil than potato. The kielbasa was cold and bland (how is that even possible?!). The sour cream was lumpy. The apple sauce was sour. The service was not good. Our waitress was completely slow and unattentive (to all tables, not just ours). Even our glasses of water showed up 30 minutes late.