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I was surprised to see so many negative comments. I had breakfast there the last 2 days and it was really good. Cool atmosphere, super friendly staff, nice prices and good food. Tomorrow I'll go again. Recommended.

Ordered the turkey club. It is served without mayonnaise, the turkey was so cold that the rest of the sandwich was like an ice cream. The waiter told me it is never served with mayonnaise. Cost with coffee? nearly $16. Add the tip since I don't blame servers for the fact that short order cooks in NYC are often untrained, nor even that he did not know enough to offer the mayonnaise or not. BTW, he brought me the mayo on the side, so I had to dismantle all the tine triangles. I did see a waiter tuck a tumbler into the ice bucket. An excellent way to chip the glass, thereby exposing the customer to chips in their ice. True, these tumblers are plastic, but not considered good practice. Lots of shoving and jostling of the wait staff in front of the kitchen, which is passed by by every person who goes to the bathroom. Seems a bit odd to me, the set up. all round wretched and way overpriced. Coffee was drinkable.

Neil's has become more of a hipster hangout where some of the college crowd go to chat over coffee and stare at a laptop rather than savor the food. That being said, it's not really a bad thing. I think the place has a good vibe, and everyone who's in there seems to be of interest in some way. The diner itself has lots of style because it's sort of an old fashioned "eatery" from the 40's or so. The food is a straight up hit or miss game. It's average at best and it is another diner that probably charges a bit too much for diner food. The service can also be hit or miss as well. I think you get the idea. Enter at your own risk...

Always had great service, solid food, great for a quick bite.

I woke up this morning craving a frozen cappuccino from Neil's and no coffee substitute would suffice. I headed to Neil's for the frozen delight and since we were out my man and I decided to treat ourselves to breakfast instead of cooking at home. Mistake. I ordered the cappuccino and had to remind the waiter I wanted it "FROZEN" 3 times during the drink ordering. Instead, he brought me a scolding hot ceramic mug with coffee. It was so hot that I didn't take my first sip until I was out the door with my "to go" cup. (If this was the only problem I wouldn't be writing this review.) So we decided to have a fattening comfort brunch and ordered a basket of chicken fingers and a cheesesteak with fries. The chicken fingers were reformed rib meat/corn mash lightly fried- reminiscent of Burger King's. Except BK charges 99cents for an order and Neil's charged $8. The cheesesteak was served on a spongy round roll that was crispy on top from sitting out too long. I requested GRILLED peppers and onions that came nearly raw. The cheese was nicely melted but it was not enough to save the excuse of a cheesesteak. The fries were bland and starchy but I managed to eat enough so that I'm only really hungry right now instead of starving. We'll go back for a frozen capp. but never ordering from their lunch menu again.

On a visit to NYC and after the Frick last week, popped in here for a BLT and some split pea soup. The food was very good, the restaurant kind of dirty, but table, dishes, food clean and fresh. Probably wouldn't go for dinner, but breakfast and lunch, good value for money and food was yummy. Service good, mildly friendly.

When I first went to this diner, I was a little taken aback by the gruff service, but after a couple of visits, it becomes part of the charm of this neighborhood diner. A Sunday morning tradition for the past 3 years, I am never disappointed with the food, service, and atmosphere. The place is packed during brunch hours which is testament to the good food and usually good service. The burgers are great, and I never miss a chance to order their coffee. For those passing through with complaints, keep going and leave Neil's to us locals.