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Village/ W Village >
Posted by Shady on 04/05/2015
Gil is a very poor manager with atrocious customer service. Our party wasn't seated until nearly 3 hours after our arrival after accidentally being kicked off the list and having other equally sized walk-ins parties that arrived after us seated prior to us. The food review is irrelevant if your guests aren't even respected or worthy of your time to express discontent and seek, to no avail or acknowledgement, resolve.. Gil gave us a half-a$sed "my bad" and couldn't even offer us a complimentary serving of bread. How pathetic... For this reasoning I will not return. I came from NJ to celebrate my friends birthday and she can't even stomach to see this rude boy. I pray he works on his social skills and table-side manners. He may be able to learn a thing or two from a select number of his staffers who have respect for customers and their concerns.
Posted by Nicola on 09/02/2014
Love this place and food but man our server really has me questioning if I actually want to go back. . .me and my girls went for a birthday and this server's attitude was on 100 !!! Like from the beginning he forgot 1 of my girls order and got an attitude when we told him, my other girlfriend asked if he had a problem he said no he's just busy and when we called him to ask a question he put his finger up and kept walking, he wasn't nice at all. . .he also brought me a take home bowl while I was eating which I thought was rude ! I didn't ask for it and was still eating ! We were going to leave a tip but after bringing out the birthday cake and just staring while we sang happy birthday not even interested that was the last straw, we just paid for the food and didn't leave anything.
Posted by Spicy Lover on 03/29/2014
I have been to this place to eat several times. The food is pretty good but the service could be better. Since the waiter/waitress receive a tip regardless of the service, why would they provide top notch service? I always order the Negril sampler along with an entree but since the recent increase in price, one item on the menu is enough for me. Don't get me wrong, the atmosphere is chill and the music is great but it's not worth the gratuity you pay in the end.
Posted by GM on 03/29/2014
Im a regular customer that has been going to Negril ever since there was one in Chelsea until they close it down so now its only the one in the Village. I love the food but this particular time around the experience was horrible. The receptionist was very very rude and disrespectful. We were told that we are not allowed to sit upstairs but we can go downstairs and eat in the lounge went downstairs and was told that we have to check our coats for $2 which i find to be a high way robbery and on top of that its was just lunch that we went there for i was so disappointed in the way how they handled the situation my friends and i just left and i will never ever go back to this restaurant again and would not recommend anyone to go there.
Posted by Anonymous and Annoyed on 08/02/2012
I have been to Negrils several times but THIS time I decided to write a review since I had a bad experience. I work in the West Village and even before I worked in the area I would come by on Friday's afterwork for drink and appetizers. I went for dinner and #1- they have changed the menu. less menu offerings now. #2- the food is very overpriced. #3- the food portion sizes are very small! They overcharge for a small amount of food! The food is good but you will not be full. I went with a friend and we did not order appetizers but an entree with an extra side. We did not get drinks or dessert. Our bill was $65.00!! Why? Because our server added gratuity to our bill. Mind you the service was sub-par. He was an ok server and not very attentive and then ended up getting full gratuity. He didn't even hand us our bill. I will not go back for dinner. It was not worth the money.
Posted by DG on 11/25/2011
I thought I found the perfect place to hang out after work. Not anymore, while all the other lounge on west3rd, have live bands or DJs, and is crowed with people having fun. Negril decided to gut the DJ...Negril had my kind of crowed, I felt safe with my folks...rare.R.I.P
Posted by Anonymous on 11/20/2011
We crave this place! We have tried to did a good Caribbean place in the city and we found it in NEGRIL. The food here is outstanding. It is on the expensive side but you really do get what you pay for. I suggest the Mango BBQ Wings. They are perfectly cooked with the right amount of spice to sweet. It's so good, I get an extra order to take home. And if you want a drink that will sneak up on you, go for the Village Island Punch. The pirate in you will thank you. Can't wait to come back