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I went there tonight and ordered a calzone, by far the worst calzone I have ever had. The dough was not fully cooked and the pepperoni and cheese inside were fairly cold. I will never go back to this place again and do not recommend it.

Just called to place an order for 3 pies which was about $60. The guy that answered the phone was incredibly rude and didn't want to place my order so early since I was calling 3 hours early for a 7p pickup. So he told me to go somewhere else. What? So wierd.

Delivery was a nightmare. They refused to make a fresh pie, and that is enough to never ever go near this place again. This stuff tastes great if you stumble in for a drunk slice, but their service and ever changing "policies" regarding delivery orders is absurd.

Ordered a meatball sandwich for delivery with garlic bread and baked ziti marinara. Slooooow delivery, but food was blistering hot when it finally got here. Small ziti plate enough for two big meals, not enough sauce and too much cheese, garlic bread okay. But the meatball sandwich was not good. Not meatballs, but more like chunks of some kind of dense sausage or mystery meat. A HUGE Italian hero roll, very little sauce and the sauce was tasteless anyway. I'd order pasta from here again, if I had 45 minutes to wait, but never meatballs.

Let it be known that this is my first ever online review. I have eaten at many NYC establishments which left me unimpressed though I was not compelled to express my disapproval until now. The slice was so wet and soggy! I took a bite and told the guy behind the counter that it was inedible and that I would like a fresh one. He tried to tell me that because I had taken a bite that I would have to pay for the new one. needless to say I walked out after an exchange of unpleasantries. I wonder if they never got the memo about customer satisfaction and the holy rule of giving what the buyer wants. After all....they are charging $2.25 for a wet and soggy slice.

I am laughing at the review trying to compare Muzzarella's to Grimaldi's. While they have their place, Grimaldi's, John's, Luozzo's and the like do not fit the bill when you are looking for good NY street pizza. Neither for that matter does Ray's Originial, and its progeny. The former is gourmet , brick-oven, thin-crust-style, and the latter is just a block of sub-par cheese and dough (I blame greed and laziness for the falling standards). I actually prefer NJ pizza because in my experience it harkens back to old-school NY/Brooklyn pizza in its supreme foldablility and just-so balance among sauce, dough and cheese. Muzzarella's makes its pizza this way and is delicious. I must admit that once in a blue moon I get a pie where the balance is off or it's undercooked, but given how hard it is these days to find decent pizza (and it doesn't seem like rocket science!), I'll give them the occasional pass.

Not great, not bad - your average pizzeria Certainly not in the class of Lombardi's or Grimaldi's. But, still an edible local pizzeria. Atmosphere is a zero (like most pizzerias), but no complaints with the pies.