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Posted by StuyTown647 on 04/05/2013
Muzzarella has consistently made the best pizza with seasoned sauce and a very good crust! As long time customers we coming back...I love the white slice the very best ever and rivals Artichoke and Adriatic.
Posted by NYC Girl on 02/15/2013
Used to like this place but ordered from them recently and the guy on the phone couldn't - or make that wouldn't - grasp the concept of half extra cheese half pepperoni. You're kidding me. Against better judgement, gave them a second chance tonight at the urging of my nine year old (who clearly is immune to the finesse of customer service) and got the same curt service. All I can say, Muzzarella, is I Love my kid but Mommy's putting her foot down going forward and we are ordering from places who know how to be courteous.
Posted by thisplaceisterrible on 01/27/2012
I went there tonight and ordered a calzone, by far the worst calzone I have ever had. The dough was not fully cooked and the pepperoni and cheese inside were fairly cold. I will never go back to this place again and do not recommend it.
Posted by anonymous on 05/06/2011
Just called to place an order for 3 pies which was about $60. The guy that answered the phone was incredibly rude and didn't want to place my order so early since I was calling 3 hours early for a 7p pickup. So he told me to go somewhere else. What? So wierd.
Posted by Are You Kidding Me? on 06/28/2010
Delivery was a nightmare. They refused to make a fresh pie, and that is enough to never ever go near this place again. This stuff tastes great if you stumble in for a drunk slice, but their service and ever changing "policies" regarding delivery orders is absurd.
Posted by EastVillage OldTimer on 08/04/2009
Ordered a meatball sandwich for delivery with garlic bread and baked ziti marinara. Slooooow delivery, but food was blistering hot when it finally got here. Small ziti plate enough for two big meals, not enough sauce and too much cheese, garlic bread okay. But the meatball sandwich was not good. Not meatballs, but more like chunks of some kind of dense sausage or mystery meat. A HUGE Italian hero roll, very little sauce and the sauce was tasteless anyway. I'd order pasta from here again, if I had 45 minutes to wait, but never meatballs.
Posted by East Village Local on 11/05/2008
Let it be known that this is my first ever online review. I have eaten at many NYC establishments which left me unimpressed though I was not compelled to express my disapproval until now. The slice was so wet and soggy! I took a bite and told the guy behind the counter that it was inedible and that I would like a fresh one. He tried to tell me that because I had taken a bite that I would have to pay for the new one. needless to say I walked out after an exchange of unpleasantries. I wonder if they never got the memo about customer satisfaction and the holy rule of giving what the buyer wants. After all....they are charging $2.25 for a wet and soggy slice.