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South American >
Posted by Catherine m on 01/15/2015
I was looking for the opening of this place. What a MAJOR DISAPPOINTMENT! First time I went had to wait 20 minutes just to order. Then had to call the waiter and ask for our drinks, the meal is nothing special. It's not my surprise of the mediocre service since TIPS are INCLUDED with the bill regardless of the amount of people. Second time I order on line and the order went to the other location in Whitestone, but the good part the owner delivered the food. I have to give something positive to them. BUT I couldn't pay for the food in bayside since the order was place to Whitestone. third time this is the last time I would EVER order or eat at that place! I placed the order online and it goes to pay there. I click cash the default thing to do. I choose to pay cash or credit. Well to my surprise they didn't let me pay credit card. The cashiers had a terrible attitude and that's not my surprise! Seriously. Even the manager spoke to me on a broken English pretending to be fluent in English when clearly she doesn't know. And I follow her conversation in perfect Spanish since I'm also from Colombia. I don't wish any harm to any body but I hope they go with the same luck they did in College Point. The closed! Waste of perfect real state for a much better food and service! Good word of advise go somewhere else. Even 5 de mayo with their over price bland food, or Chicken Lovers. A hall in the wall where the food is Extremely Fresh! Consistent flavor and the service is IMPECCABLE! I think 1 start is way too much for this place!
Posted by Colombian expert on 04/05/2014
Went there after couple of months, the place was empty it took us waive at the very young and inexperience lacking of energy waitress to first give us the menu, then waive again for the order, the cans of soda where just drop on the table, salad was extremely cold and I had to wait for the dressing that it was at another table. And the food arrive and it was ok. Then asking for the check we realize the service was charge for a table of 3. No wonder why the service was so pathetic! I will never return to this place. Or the one at college point.
Posted by Anon on 02/25/2014
I've dined in and ordered out plenty times. The food here is great and always filling. I almost always have leftovers for lunch the next day. My usual would be the bandeja. Their skirt steak is also good and they make it medium upon request so that was a plus (as opposed to well done). Service is good. When dining in they're nice but over the phone can be a little rush'y. All in all, the food is more than decent, pricing is eh (not the cheapest thing), quality of food is good, and service was good as well. Not an AMAZING place but good for a night and worth going back to.