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Posted by David on 08/27/2008
I've been a customer of Spoonbread for three years now and still can't resist the fried shrimp with mac and cheese and candied yams. However, I am continually discouraged with the service I find here. This place would far outshine Amy Ruth's (one of my other favorite soul food places) if only they could get their act together. I've had lost orders, lost delivery people, wrong orders delivered, and been told to call back later when placing an order. Seriously, with abysmal service like that, it's clear the only reason they're staying in business is their delicious homestyle recipes.
Posted by wow on 02/17/2008
amazing chicken. delivery came in 7 minutes. got a whole chicken. came out to $15 with tax and tip. only problem was girlfriend ate almost half (she doesn't usually like chicken too). deeeeecent.
Posted by From the Neighborhood on 11/02/2007
I have lived in the neighborhood for about 5 yrs. We tried Spoonbread the first day and it was good the service was fun everyone talked to everyone. Typical Southern Hospitality. I have seen the food and the hospitality get worse as time goes by. I don't know if they changed cooks or what but the food has gotten really salty and you never know if it will be over cooked or under cooked. The mac n' cheese is just not that good anymore. We used to order take out weekly and the portions have gotten smaller and they rarely get the meal right. Then if you call them and let them know that something is wrong they say you are mistaken. Hello, I ordered it I should know what I asked for. Not to mention that when you advertise delivery, you should have delivery... not sorry but we are not delivering tonight (for whatever reason). The service has also just gotten terrible. You need the customer not the other way around so you should act like it. Good service is not that hard and is expected and friendly staff would be a plus... Honestly, I feel like Spoonbread is getting by because of a reputation set by another generation and is just not the same anymore. Eventually people will forget that reputation and quit coming. Especially with all the fabulous places that are opening up in the area... Maybe a little competition will light a fire in the hearth and we will see some good southern cookin' coming from the kitchen that might live up to the reputation. Maybe someone should call Gordon Ramsey and let him get things back on track... I miss the old Spoonbread...
Posted by critic on 03/09/2007
spoobreads foods ok, but not that serious. the service is poor. they have a lot of favoritism, and it cant be like that all the time, or you miss out on potential new customers, that'll make your favorites look cheap. not the best mac and cheese.
Posted by Anonymous on 02/26/2007
The food was fine—a bit salty, but good collard greens and mac & cheese—but the service was poor. There were several empty tables when we came in but we just stood around until one of us finally asked if we could seat ourselves. We waited 20 minutes for menus, and when no one seemed to be planning on coming to take our order, I casually signalled the waitress. She didn't acknowledge me, so I leaned over a few minutes later and said nicely, "I think we're ready to order," to which she responded, "I heard you the first time." Once we ordered, we got cornbread about 20 minutes later and waited over an hour for our food. The service was generally unsmiling, and we had to ask for refills of water, which were grudgingly given. I'd say the food's not good enough to go back for service with such an attitude.
Posted by Anonymous on 01/20/2007
Overpriced food served with a poor attitude in a charmless environment. If you want really good soul food, go elsewhere. There's no good reason to put up with the food and service at Spoonbread.
Posted by Southern gal on 01/05/2007
My husband and I are from Tennessee and Texas. We were both excited to have Southern food at Miss Mamie's. We ordered take out. The food portions were not comparable to what one would be served in restaurant. We paid $3 bucks for sweet tea to go and it was 8oz....amazing tea but we felt ripped off by the size. We ordered the bbq chicken and fried chicken. The bbq chicken was alright but wasn't the best we'd had and the fried chicken was dry. Our order was messed up and we didn't get any bread. Very poor service and overpriced food. We will NOT eat there again. I would rather go to the trouble of making homecooked Southern food myself.