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Posted by Ralph on 08/03/2012
I came here with a date. We ordered a pizza, which was incredibly expensive. I wouldn't have minded if it was actually good, but it was so-so. I've had better. We ordered another dish after eating our pizzas. After about 45 minutes, we asked to check on our order. The manager came out and told us to be patient. We waited another 15-20 minutes and asked again. The manager came out, telling us that he is too busy to deal with us. He said we had been in the restaurant too long and he needed the table for other customers, pushing us to leave. Definitely won't come here again. You can find better food easily and you can most certainly find better service.
Posted by Doreen and Nicol'E on 03/15/2012
These Garlic knots...my daughter orders three orders....they are sooo fresh and they use fresh garlic.... I am now hooked...
Posted by Anonymous on 11/19/2011
I've ordered from Mike's numerous times. I placed an order for delivery at 8:15pm on a Saturday night. I was told it would take a half hour to get my one large cheese pizza. After an hour and a half I called to check the status of the pizza. I was told it should arrive any moment. At the two and a half hour mark I called again and was put on the phone with the manager who begin to angrily tell me that I had given him the wrong address. He tried calling the phone number and said it was disconnected. When I explained to him that it was impossible - since I was currently calling from that phone. I told him that I had called earlier to check the status of my delivery and he told me the girl thought I was calling about another order. He claimed that our doorman had no idea who we were and that they were given false information. I explained that I didn't give them the wrong information, they had copied it down incorrectly - we're in their computer and have never had an issue before. They had already charged me for the delivery - which I hadn't received. The manager started berating me on the phone telling me he was too busy to deal with my issue - did I want the pizza or not? I said I had already made my kids wait three hours, was I going to have to wait another half hour? He said yes. I told him if that was the case, I didn't want to pay. He said fine, since I already got a pizza for free. When I told him we never received that pizza, hence my phone call, he became irate and yelled that he already charged me for the missing pizza. The pizza was at my door in ten minutes. I will never deal with this rude restaurant ever again. If you can't respect your repeat customers, you don't deserve my money.
Posted by Anonymous on 05/17/2011
This place is not as bad as the other reviews make it sound. The pizza is good and the French fries are are AMAZING. It is also kosher. Cons: a little pricey; not open on Saturdays and closed early on Fridays.
Posted by Nancy on 04/12/2011
The atmosphere is loud and the chairs make a terrible noise on the floor. All that could be forgiven, except the food is not that good. Mike took a big step down from the bistro on 72nd. The Fish and Chips that was served to me was still frozen. They had breaded and fried a piece of frozen fish and thought it would be cooked-it wasn't is was frozen solid.
Posted by Bianca on 11/13/2010
This is an offshoot of the pricey kosher restaurant Mike's Bistro, and I've got to say, it totally measures up. My favorite item so far is the Bianca Pizza, a delicious dish with mozzarella, ricotta cheese, and roasted garlic. Also, the pizza crust is ridiculously yummy. It's a very small venue with only 8 or 10 tables (enough seating for maybe 25-30 people max) and you order at the counter, but then they bring the food to your table. That said, the atmosphere is probably the low point of the restaurant. The main cashier/server person I've seen there can seem a little gruff, but she's actually really sweet if you give her the benefit of the doubt.
Posted by Anonymous on 07/04/2010
I read the previous reviews in making my decision about dining at this restaurant. And though I wasn't necessarily misled, I had an entirely different picture in my head. This was basically a glorified fast-food establishment. Yes, the decor was nicer and it didn't smell of fried foods but you placed your order at the counter and took a number to your seat. We ordered the fried zucchini (from other review recommendations), the antipasto of the day, and the penne with vodka sauce. The zucchini was fine--literally just fine. Definitely could have used more flavor, salt maybe? The marinara sauce was served cold; something many people appreciate, I suppose. The antipasto was mozzarella chunks (definitely was not buffalo) slathered in pesto served with rock hard crouton sticks. It made the eating experience a little difficult, to say the least. The penne with vodka sauce was good. It only took one bite to realize vodka sauce here equals alfredo plus marinara. But once we accepted what it really was, it tasted just fine. The waitstaff/management were very cordial and the food was served in a timely manner. With all the choices in the UWS I don't think I'd return, though.