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Posted by Anonymous on 04/07/2015
Hmmmm. Could you be more dismissive, disdainful, and neglectful of your patrons? I don't know. Michael Jordan's lunch staff has set the bar pretty high. Go there if you want a great view, passable food, and complete lack of acknowledgment of your existence.
Posted by notzagat on 12/15/2014
We came here with a gift certificate so the fairly high bill was OK. In fact, we made it a point to inform the waiter up front we had a G/C to see if we’d get lesser service—we did not. Service was 5 star. Water immediately and repeatedly refilled; plates removed and replaced promptly, along with appropriate utensils; enough time between courses and drinks but not too slow. Ever present help, so anything we needed was easy to get. Waiter was very patient with our questions and delay in deciding what to order. He was polite and even questioned my order for the hanger steak ($32); I asked why and he replied that cut is chewy. I told him not how I wanted it cooked bloody rare black on the outside bloody rare on the inside. And he said Pittsburgh which I now know means the Burger Bistro’s black and blue. BTW it was chewy compared with the filet mignon (medium rare)($43) my companion ordered. Both the steak and filet mignon looked at first glance to be smallish, but they were quite thick (easily over an inch) and with appetizer, bread and sides we were full. Both meats were cooked to perfection, and exuded wonderful taste and aroma. A crab cake was good ($20), not spicy in any way though. Skimpy on the tartar sauce. The coleslaw with horse radish was served along with the crab cake and was excellent. Asparagus au gratin ($11) was prepared perfectly; big thick and fair portion. Al dente just enough, ample browned gratin. Steak fries ($9) were equally well done; fresh oil, could’ve been darker but terrific as is, and ample portion. Glass of wine was $10. Coffee ($4.50 each) was very strong and satisfying. Minor criticisms bringing rating from 5 to 4: took away bread plate and butter (which was among the tastiest butter I’ve ever come across…freshly made?) after one small piece of excellent bread, had to ask for another piece of bread; one tiny container of milk, so had to ask for second; coffee poured from pot, but pot was not left on table, one average sized cup, never asked for refill, none was offered. Since these prices are relatively high, those little problems should’ve not have been. Bathroom had attendant but was nowhere to be seen when I need a towel. Décor was Grand Central Terminal and open air; bit noisy but lots of room between tables. Great experience and food. The prices are not out of line with the trendy places and other steak houses.
Posted by Rick on 03/26/2014
nice table overlooking the concourse in grand central yet you can hear yourself think and speak. been here many a time with friends and clients and they are always accomidating and the food is always spot on.
Posted by Amanda on 12/19/2013
My husband and I ate there last week for the first time during a trip to New York City. The atmosphere was fantastic, but we were disappointed in the service and the food quality. The service was extremely slow (restaurant wasn't very busy at 3:00pm) and the burger my husband ordered was not cooked to the correct temperature. My burger temp was correct, but I was still disappointed with the burger itself. Our Caesar salad was the best part of the meal. Also, one of the waiters spilled a good amount of my apple martini onto the table and menus as he was trying to pour it into the glass. He said he was new, which is totally fine, but he neglected to clean up the spill or offer to get me a new drink. We will not be returning customers.
Posted by Walter corney on 01/19/2013
Great steaks and great service
Posted by Anonymous on 07/18/2012
Had a great dinner at Jordan's. Hotel concierge recommended it. Strip streak was amazing. Great views of terminal.
Posted by C in NYC on 07/07/2012
Did a quick drink and burger at bar. Service was near nonexistent except for hostess. Bartender was perfunctory and not welcoming at all. It was so strange given that you would think that they'd want us to linger and drink more. We ordered burgers at bar. Food was so-so but poor service left a bitter taste. Took away our dishes without barely a greeting. Service at bar made us change our mind to have dinner there in future.