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Posted by Allison on 02/10/2007
My father wanted to try this place, so we went for dinner/dessert. Both my mother and myself, on separate occassions, notified the host that it was my father's birthday, please put a candle in his dessert... dessert comes, no candle. Our waiter was hot but unfortunately that's all he got - it looked like he was pained to talk and walk at the same time. Nothing arrived together, my food was lukewarm, water was never refilled, and when it finally was, it was spilt all over me, a million waiters wandered the restaurant aimlessly yet we couldn't seem to order dessert. The manager apologized and comped our bill, but that does not make me want to return here ever. Too bad, b/c despite all the aggrevation, it had potential to have good food.
Posted by stugart on 02/05/2007
I had passed this place a few times and always meant to check it out. I went this past weekend with a friend and was disappointed. First of all, the one in Union Sq was packed- I couldn't even get to the Host to get our name down or find the begining of the line to get take out. So we walked east to the one on 9th street (it's on my way home) and that one was much less crowded. I gave my name to the hostess, who said it would be a 10 minute wait. Two seconds later she came up to me aggressively and informed me that my table was ready and she's been trying to get my attention for a while now- "Do you want the table or not". I brushed it off and took the table. It took forever to get a waiter. When she did come over, she was very nice but seemed frazzled and panicked. I ordered a dark hot chocolate and a danish. The danish came in about 15 minutes, but the hot chocolate never came. Finally, an explination: they had run out of dark chocolate and it will be 15 minutes before they make more. I switched it to milk chocolate and and took another 10 minutes to get to the table. It was lukewarm, while my friend's was scalding hot to the point where the mug couldn't be handled. It was good, but not great- overly sweet and cloying- for the price and for the reputation of an all-chocloate cafe. I like Balthazar's hot chocolate better. The manager eventually came over without our prompting and appologized and picked up the entire tab for us, which kind of made it worth while. Still- we went in for a nosh and a hot chocolate and it took over an hour when it was all said and done. Crowded, noisy, touristy, poor service, mediocre food.
Posted by Anonymous on 01/31/2007
But the service leaves a lot to be desired. It's too loud and the majority of the servers have no idea what they're doing. At all. You have to wait a really long time to even sit down, and when you do, it's almost too loud to enjoy your food.
Posted by hayley on 01/28/2007
This place is very weird in the way that it is promoted - mixing a bald man with chocolate? (Although, he really wanted to be a writer if you read the intro on the menu). Upon entering, there is so much chocolate around it is slightly overwhelming and sickly if you were considering having a savoury meal here (although i think this is the general point about going to a joint famous for it's 'chocolate soup'). HUGE slab blocks in cabinets on most of the walls, the choc shop and the bar oozing with chocolate - you have got to go for the love of chocolate if you are to contend with the uncoordinated waiting for a seat non-system and cramped tables. Me and my boyfriend milled about around the take-out queue for a while, mesmerised by the chocolate machine stirrers, pipers, squirters etc... thinking.. how could these staff have the urge for chocolate ever again... whilst the seating waitress wandered through the throng asking 'are you... no? ..... okay... are you?...' before she finally got to us. This restaurant wouldnt have been my choice but my boyfriend has many sweet teeth. At the end of the day the chocolate did taste good. The fondue flame burner was the most fascinating - funny blue jelly stuff creating an authentic blue flame. Very cool, and combined with the fresh fruit, it makes you feel like your $14 is justified.
Posted by Big fan of the bald man on 01/07/2007
The first time I went to MB (Max Brenner) I only got a dark chocolate hot chocolate. It tasted like melted truffles, it was soooo good. The first thing you notice when you walk in the resturaunt is the smell of chocolate. I was really impressed by the Sukao. It is milk over a flame, you can put any type of chocolate in it to make your own chocolate drink. I wait patiently for my next visit to MB.
Posted by Anonymous on 12/18/2006
My friends took me here for my birthday. Everything we ordered was delicious! I loved my choco pow wow drink - yum! I highly recommend this place for anyone who loves sweets. The atmosphere is great too - everyone is like a kid in a candy store!
Posted by sabine on 12/08/2006
Was invited jus by chance, did not know it existed... The savory crepes were delicious, salad was nice dressings are definitely researched. Apple pear tasted like Home... with the almond paste flavor underlying... vanilla ice cream doesn't lie... the chocolate was exquisite... the Whip cream tasted like it came right out of a french farm... with scrumptious nougatine in it... the hot chocolate with toffee undertone was just dessert in itself... everybody seemed to have a great time w/their fondue, service was excellent and friendly but not overbearing... Music was bringing me back to Europe, the little sample from the chocolate store was unforgettable (pralined pecan truffle) Overall an extraodinary experience even in mid week and walking in with a migraine... I'll go again for more of the Real Thing. Thanks Max Brenner... it takes a one (chocoholic) to know one!