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Posted by Anonymous on 06/07/2007
nothing here is worth the rudeness of the staff. even to kids. this place should be gone soon if they keep going the way they are. we walked out and so did three other tables. not one of us looked back .
Posted by Mary on 05/17/2007
Have the Mexican Hot Chocolate. It is with cinnamon and it is delicious. It's around four dollars but so is starbucks so it's not that bad. Also try the carmelized pecans it would be well worth it for anyone who did not like this place to go back simply for that alone.
Posted by not too happy w max b on 04/09/2007
Not worth the service by the "host" Staff all 4 of them and you cant get a table and there were so many open. ok so after the forever long wait I just wanted some good food and who cares about service all that much anyway. Can you say over way over kitchen overload guess that was the cause of the long wait. So catch a waiter if you can then wait 45 mins for your order think that's bad only one order came we waited 20 mins more for mine. Food was good . The whole best cholate in the word thing is way over done it's not bad though either. Just think about the unfriendly staff and the price and the time before you go there are better places to spend your money and time.
Posted by veena on 04/08/2007
The desserts were ok. The chocolate truffle cake was dry as was the chocolate brownie cookie. The Italian hot chocolate was equivalent to drinking a sugar syrup. You could not taste the chocolate really. I threw the hot chocolate after two to three sips. I liked the hot chocolate at Jacques Torres and City Bakery better. Given the prices for the drinks and desserts, it is best to avoid the place.
Posted by Priyu on 03/22/2007
My husband and I went to Max's for Breakfast and loved it! It was a very scrumptious breakfast! I ordered the Peanut Butter brioche french toast - it was heavenly. It came with a melted chocolate in a mini beaker - looked cute. They dont use the best quality chocolate though - not as good as Jacques Torres but fair enough. My husband ordred parisian waffles and that was delicious too. I would go back! Oh and this is a great place for kids! It was fun to watch kids all around getting excited on the chocolate rush!
Posted by midtown eater on 03/19/2007
The space is nicely decorated and themed, and the desserts are pretty good -- not gourmet and maybe only a notch above stuff like Cheesecake Factory, but pretty good. The problem is the service, which rarely rises to basic levels of competence. Three of the five times I've been here, our order had been lost and had to be resubmitted. Once it got lost *twice* and we ended up sitting there over an hour. Each time, the servers made the excuse that it's "too croweded," but it's ALWAYS crowded there. The only rational solution is never to go again.
Posted by CoCoa-NUT on 03/17/2007
Yum, yum, and more yum. We loved the waffle sundae and fondue for two. The ambience was elegant and fun, and the chocolate theme was artfully executed throughout. Can't wait to go back!