Mason Jar

i've been there more than once and i always leave thinking, "why did i come back?" i was there for dinner thursday night with a colleague and really regretted making this suggestion. trust me, it won't happen again. it is always so hot and so loud in there and you are just rolling the dice when looking for service. forget about good service, you should feel lucky if you even get passable service. the food isn't even that good. go to almost any other place in the neighborhood and you will be happy that you did.

I've been here a few times for Happy Hour and it's usually a lively scene. Recently, I decided to have dinner there. Never again! It was as if the chef has decided that every dish should seasoned with salt, salt, and more salt. I'm not sure if I've ever drunk more water at one sitting as a result of the food. Although the brisket is very tender, the steak is beyond tough and the mashed potatoes are a gelatinous mess. Additionally, although the dining room was nearly empty when we arrived, it took forever to get the food. When we mentioned the fact that one of the dishes was inedible, the server was nice and offered to replace it. The manager was also gracious and offered to buy us something on the house, which we politely declined. Although I appreciate the efforts to rectify the situation, I won't be back to eat there.

Went to Mason Jar NYC on Saturday for the South Carolina game and it was fantastic. we had brisket, burgers and chicken. all. amazing. bbq sauce made in house was fantastic. as far as decor, high ceilings, loft like, just a great atmosphere. our waitress was great and I will definitely go back.

We had a gathering of about a dozen people for a friends birthday, drawn by the idea of fried pickles (which are actually really good). But the experience was disappointing and I will never return to the Mason Jar. The service was about the poorest I've experienced in NYC and I've been here for a few decades. The owner had to buy us a round of drinks (which was nice, but indicative of how bad things were) Other than the fried pickles, the food was unappetizing and we sampled most of the dinner menu. The time between the first person being served and the last was about an hour, which really ruins a meal. I have nothing good to say about my experience there except that I wish I had spent the money at one of the many great restaurants in the city instead. Avoid this place like the plague.

I cant believe a place can make it with service as bad as I had when I went here. If you dont mind waiting an hour (literally) for 2 beers I wouldn't go here.

I went to an early brunch with a group of girlfriends. The food was good, everyone liked their meals, but the service was appauling. Our waitress was either hungover or sick and decided if she was miserable, we had to be as well. After our meal we tried to flag her down (she was checking her cell phone) for a refill on our waters, the entire table had to yell "miss" in unionson to get her attention (we're not rude, we were the ONLY table in the front of the restaurant). Too bad the service was awful, I would like to go back for the food but I don't think I can suffer through such poor service again.

Don't go to Mason Jar expecting a nice atmosphere, good food or decent service. The "music" was so loud we could barely hear each other across a very small table. The service was indifferent and slow. (Though I'm happy to report the young lady who ignored our repeated attempts to draw her attention to empty water glasses did, eventually, remove whatever she was trying to pick out from under her fingernail.) It took forever for everything to come out -- even our drinks, despite the bar being so empty that the bartenders had plenty of time to dance with each other. Most of the food was mediocre at best. The fried chicken was an overcooked version of KFC's extra crispy, and all of it looked as though it had been sitting on plates for quite some time, and then reheated before it was finally brought to us. To be fair, though, the fried pickles appetizer was fantastic. I suppose the prices were reasonable, though, again, we would have gotten a better meal at a Popeye's or KFC. Perhaps there are better servers and better menu items to be had at Mason Jar, but I won't be going back to find out.