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Posted by AS on 09/23/2012
The mansion is literally around the corner from my apt. Tonight I ordered a sandwhich and it took an hour to get here. The chicken was dry, and it looked like the cheese ran away from the chicken... My fries were soggy. I live right around the corner! It was a sandwich! How can you take an hour to make and deliver it. And when I called to ask the status I was told it was already on its way and it still took 20 min. $14.70 for a sub par sandwich.
Posted by anonymous on 09/12/2012
The best tuna melt deluxe I've ever had! Staff is extremely friendly as well.
Posted by pianoman on 07/03/2012
One of the best diners in nyc. Chicken noodle soup is outstanding. they make every effort to tailor your order to the way you like it. prices are fair for nyc. i've ordered in and out for 15 years . one service complaint last week...the boss came over, apologized, and picked up $100 check. changed waiter immediately. salads are excellent and very large portions. our favorite diner in manhattan.
Posted by Neighborhood Resident on 07/03/2012
It boggles the mind when I read claims that "there is better food in the East Village" (Maybe. But can I walk to the East Village from here in 5 minutes or less? No!): The Mansion is a *NEIGHBORHOOD diner* that serves the neighborhood, not Le Bernardin or Per Se with its own set of groupies who come from all over the world. If you expect food at that level, then you're coming to the wrong place. This is just a diner for neighborhood residents that specializes in decent eats at decent prices, not superb eats at ludicrous and/or astronomical prices with a dress code to match. Those who expect Le Cordon Bleu food should manage their overinflated expectations. That said, the Mansion's Chicken Noodle Soup is the best and I've had this soup all over Manhattan. Furthermore, they prepare dishes any way I want it, even allowing me to tweak their dishes to suit my admittedly weird tastes. So, while they're not gastronomically five-star level, what they serve is acceptable for what they are. On a diner scale of excellence, they beat the other diners in a 5 block radius and that's good enough for me.
Posted by Kelsi on 05/27/2012
Best bacon cheeseburger I have eaten :) the staff were all very friendly and the server was great and efficient. All aspects of the meal were terrific. Happy I made a stop there while in the upper east side!
Posted by anonymous on 03/10/2012
I ordered the chicken souvlaki on seamless. It was supposed to come with a small greek salad and fries. They did not deliver the fries. I wouldn't have minded so much except that the cost with tip was $18. That's an awful lot for sandwich alone. I called and they apologized, but didn't offer to give any refund. Annoying
Posted by anonymous on 02/24/2012
Why is this place popular. the menu is not imaginative. Compared to many in the East village or elsewhere, standard, boring choices. A lot, a lot of the food is frozen. This is not my choice of a place to eat that has frozen items. Clueless on 86th.