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I have dined at lugo in the past but this place has turned into another madison square garden restaurant, poor food and poor service

My friends and I just happened upon Lugo Caffe and it turned out to be quite nice. My friend was coming in form LI and Penn station is right there, so we opted for Lugo for lunch. The food was very good and service was right on. i was very happy. I will definitely be back.

Don't go here! The staff is xtremely rude. After making a reservation and arriving on time we had to wait 25 minutes to actually sit down but that wasn't even the worst part. The manager that asked for our reservation was rude and seemed like she didn't like people whatsoever. I'm extremely dissapointed and I will never go here again. The food was cold, and tasteless as well....in a city like New York there's no reason to go back to a place with awful service.

I would eat here 2 times a month sometimes 3, I work in the same building,the past few times the service and the food have gone down hill, from mushy over cooked pasta,cold pizza and tough steak,servers seem very rushed,had to ask for a fork and my table was dirty when we sat?

I have been to numerous restaurants in NYC and I'm usually not disappointed. Lugo Caffe was unpleasant from start to finish. The food was mediocre at best. The wine was overpriced. And the waitstaff was pretentious. I emphatically do not recommend it.

our waitress was helpful with the menu. the mozzarella was very fresh! i had the chicken al mattone and it was delicious. great decor, atmosphere and the location is prime.

went there before the big east basketball tournet. what a meal. for appitizers, we had calimari, pizza, cheese platter, fried shrimp. for dinner, I had a dried aged steak. The steak was one of the tastiest I have had in some time. Great meal before going to the garden.