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Midtown South / Chelsea >
Posted by Never Again on 02/24/2015
Stopped in last Friday at 8pm with a friend because the restaurant was convenient, however: 1)Wine bait and switch - When all the reasonably priced ($40-50 range) bottles of wine were sold out (after one bottle at $55, they jump up to $70) we asked to speak to the manager. He finally came over as we were finishing our appetizer to recommend an alternative from the list. I asked if since they were sold out of our first two choices he would honor the lower price for a suggested alternative. He told me that if he did that he would go out of business. We ended up ordering 2 glasses instead and he sent them over complementarily??? Too little, way too late. Damage was done, buddy. 2)Worst Pizza Margherita ever: Clumps of cold, unseasoned, tasteless crushed tomato paste was plopped on top of the bland melted mozzarella crust well after it exited the oven. We ended up scooping most of it off, but it had already brought down the temperature of the pizza. 3) Add insult to injury: At 9:30 they turned up the lights full blast as if it were last call at a dive bar, and started wiping down the booth behind us with a harsh-smelling chemical cleaner that ruined any enjoyment we were trying to salvage from our meal.
Posted by Jacko J. on 10/15/2014
Great places never thought this place could exist in this area. Meatballs are amazing. will be back!
Posted by Jenn Bruno on 09/17/2013
I didn't know that Lugo Caffe even existed. The best meatballs in NYC for sure! Isaac our server was funny and very attentive we had a blast here and will be back for sure.
Posted by Mike H on 09/05/2013
3rd time back! As all the other times, I had a great meal. My wife and I had shared a meatball pizza and then she had the branzino & I had the Roasted pork shank. Everything was so good. Service Staff and managers are very helpful as soon we walked in.
Posted by dave on 05/08/2012
I've had meatballs all over and I never thought I would find the perfect one. Well, I DID! This place has the most amazing meatballs I have ever had! Soft, juicy, great sauce. The food here is top notch! The Chef was walking through the dining room and my table had to pull him over. Very nice guy and you could tell he has a passion for his food. I can't wait to go back and I would highly recommend Lugo caffe to anyone.
Posted by poor food and service on 02/24/2011
I have dined at lugo in the past but this place has turned into another madison square garden restaurant, poor food and poor service
Posted by angela on 01/20/2011
My friends and I just happened upon Lugo Caffe and it turned out to be quite nice. My friend was coming in form LI and Penn station is right there, so we opted for Lugo for lunch. The food was very good and service was right on. i was very happy. I will definitely be back.