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Posted by alfie p on 12/31/2013
i am hardly one to complain about most things but my customer service experience today with lollipop was so abysmal that I felt inspired to reactivate my dormant yelp account. as i laid sick in bed today, i placed an order for lollipop at 2:36. After waiting for one hour i decided to call to check on my order. apparently they had only just received my order. this was one hour after having placed it. again, i consider myself to be a quite reasonable person and i thought perhaps lollipops was not to blame for this error. i said okay and asked how much longer it would be. i was told the food was on it's way out and to expect it within 15 minutes. after waiting an additional 20 minutes i called back to check on the status of my order. the lady at lollipops (who, by the way, showed no signs of concern or empathy) then said the order had JUST gone out and should be at my place now within 10 minutes. apparently the reason for delay this time was because i "live really far away". i live 10 blocks away. after waiting another 30 minutes i decided enough was enough. i called back and was told once again that my order was on it's way. at this point however, i remembered that honestly the food here isn't even worth waiting this long for arrival. i cancelled my order. to make matters worse, the food was eventually delivered......to my ex girlfriend's apartment. i can't even make this up. at most i would give lollipops 2 stars for their food (which, for what it's worth, has gone down considerably in quality the past two years). If i could issue 0 stars for customer service, i would. i don't plan on eating anything from this establishment ever again & i hope that you, the reader, upon reading my near comic tale of misfortune, also decide to steer clear.
Posted by Anonymous on 04/14/2013
Great Vietnamese sandwiches
Posted by Rosemarie on 05/18/2012
i was so hopeful to see a Vietnamese sandwhich shop open in greeenpoint but i was totally disappointed in the Bahn mi's.
Posted by Tastetest2 on 04/15/2012
I was happy that a Vietnamese spot opened in the neighborhood. It's not the best ever but when you crave a hot bowl of pho it's nice to know you can get some in Greenpoint for delivery or even a quick lunch inside. Their spring rolls are meaty, the papaya salad is ok- needs more kick, the bun dishes are solid and the pho has helped me through some illnesses this winter. All in all it's good but I wish their sauces were a little more assertive.
Posted by S.C. on 03/22/2012
I've had the classic, grilled chicken and sliced pork banh mi's - all subpar. Bland with no heat, even when I've requested spicy. I've also had the grilled chicken and special pho. The grilled chicken was better, but again, pretty uninspiring and bland. The interior is bright and clean, but not the sort of place I'd sit down for a meal. The staff is polite, and they work quickly, but they are not what I would call friendly. Overall decent for what it is - a quick, fairly inexpensive, in-offensive meal.
Posted by Munchlyn1115 on 02/17/2012
Stopped in here one day craving bahn mi...I got was a fairly decent classic but the salt and pepper catfish app was soooooo good!! The fish was fresh, very moist and flavorful. Veggie fried rice was also really good, and the portion was huge. I will def be trying more menu items from here, in a neighborhood that caters to thai and japanese this place is a nice change
Posted by Dave H on 12/11/2011
The bread was the only part worth paying for. Pork was thin and resembled bacon. Salad was a a few shaves of carrot and a lonely piece of cilantro. No spice, just a sad scrape of mayonnaise. $1 worth of food & effort for $5. Avoid.