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Posted by Carol from Harlem on 01/02/2015
It was Friday Dec.19,2014 my friends and I had reservations for a party of five at Lido in Harlem. This was not our first time there, but it certainly will be our last time. The food was good as usual; however the service was the worst ever. We have frequented many restaurants: downtown, midtown, uptown, N.J. and Harlem and have never had this kind of experience. First, they seated us in a corner where there was a draft, and near an electric heater. The waitress had no personality, no smile, and no people skills. In fact, she seemed pretty annoyed when we were not exactly ready to place our order. With a hint of sarcasm she abruptly said,"Well, I will be back." It gets worse, once the order was placed and the food received, she disappeared. She never once asked, " Is everything ok? Is there anything I can get you? Do you need some condiments? Instead, we had to ask another employee for the condiments…so sad! Later, we wanted dessert but the the waitress was no where to be found, so we asked to speak with the manager to convey how displeased we were with the service. She made an attempt to lie and cover up for the waitress. Is this service we are to expect in Harlem!
Posted by dgcm on 05/03/2014
I love this restaurant, but when i came home from an 8 hour drive and hoped to get a delivery, they informed me that they do not deliver on saturday.
Posted by Tgib on 08/25/2013
Great food, great service and great decor. Went to brunch and was definitely pleased with my choice and will highly recommend. Will go again
Posted by Veronica on 03/31/2013
Very nice dinner last night at Lido. Decor is pretty and light and the food was high quality. Great arugula with pear salad, perfect size steak, terrific short ribs, and very good tiramisu. Staff was very attentive. On the pricey side for us to go too often, but we would definitely recommend it.
Posted by Lorrie S on 10/25/2012
The food at Lido last night was a mixed bag: my crostino with tuna and capers was just wonderful, much more than the sum of its parts (they may have rubbed the bread with garlic before toasting). The main course gnocchi were a different story: pretty gummy, and with only two tiny pieces of the promised guancale. But, oddly, the service was so excellent and the atmosphere was so cozy that I would gladly go back. Our waitress was knowledgeable and funny, and the owner made it a point to drop by. Note that we went early -- 6:00 -- and by the time we left at around 8:15, the noise level had picked up considerably.
Posted by Anonymous on 08/25/2012
This is not review I expected to write. I live on the upper west side and it was suggested a while back that I go here so I made the the trek. The food was poor and I wonder if they even have a chef working back there. I had the figs, mushy affair, the salads are the same. We shared a gnocchi that tasted like it was frozen and so salty I couldn't eat it. They furthered my palate abuse by sending us two more dishes that we ordered and should not have. Soft shell crabs and the salmon. You'd think with the name like Lido they'd know how to cook fish! The service is just as bad. I really hope they find some ray of hope get a new chef and a manager that can train the staff. Do not go here
Posted by Anonymous on 07/09/2012
So excited about this restaurant opening up but when we finally got to visit, the food was disappointing. Hors d'oeuvres are good but the pasta is not freshly made and the salads were iceberg lettuce even though they were pricey--I expect better (and more nutritious) greens for $11. The atmosphere and service were great, they just need to improve the food quality and change to better and fresher ingredients. Once they do that, this place will be a welcome addition to the FDB restaurant row.