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Posted by dslarkin on 12/11/2006
We were so disappointed with Les Halles when we went for brunch on 12/10/06. The host staff was excellent, but our server was not. She was at our table once - only to take our order and she never showed up again. We sat with empty water glasses, ran out of coffee, etc. No one asked if our meals were okay, which is unfortunate, because my husband's steak was NOT prepared as he had asked. In fact, service was so bad we had to go find our server just to pay the check. I wish it would have been different, but we will not be recommending Les Halles to our friends.
Posted by Dave G on 12/08/2006
I've been living in manhattan for 12 years and I'm a big fan of bourdain's show and book, so I was pretty excited to go to les halles for my wife's graduation party. She finished her phd! So, basically, it's like this. The place looks amazing, but it feels like the it's been turned over to amateurs. It's loud, a little disorganized, bad wine selection, the food....um, poor. Pretty much across the board. Not one of us was pleased with the food, and really all we needed was basic nyc bistro fare, which seems to be slipping or something. It's a little like the Michael Richards rant. Avoid or prepare to be sad.
Posted by Steph on 11/10/2006
I continue to come back to Les Halles for the food- it is absolutely delicious. Can't get enough of the escargots, grilled calamari, and my favorite dish of hanger steak with steak frites- phenominal. The food is always wonderful. The service, however, is poor. Every time we go it's the same situation- the waiters are just awful. The bus staff is very nice, helpful and accomidating, but the waiters think they own the place and don't have to work! Same thing all the time. As I said though, I will continue to go for the food.
Posted by ManhattanFoodie on 10/26/2006
It was my first time dining at this location. I was excited to try this restaurant and went there with elementary school friends. We had reservations and were seated pretty promptly. Unfortunately, we were seated at a table that seemed to be an afterthought. It was too cramped, even by NYC standards and the waiter barely came to our table. My friends and I decided to share everything we ordered so we can try and hopefully enjoy many dishes. The appetizers came. We were excited because the foie gras and snails were terrific! Luckily we ordered appetizers since we waited a full 45minutes for our meal to arrive. I think we would have waited even longer but my friend asked a busboy if he could check on our food. He promptly brought our dishes to our table. Unfortunately, the food was cold and the sauces had thickened. Yuck! Obviously, our waiter had forgotten about us. He never came to our table to ask us how things were. He arrived only with our check at the end of the meal. Anyway, back to the food. The steak frites would have been great if it wasn't cold. The fries, however, were too hard and cold to eat. The coq au vin was cold but we could sense potential. The pork, one of their signature dishes, was inedible. Not only was it cold, it was pink on the inside. We will not be returning to Les Halles ever again. All of us are Anthony Bourdain fans and wish he was there to make sure the food was cooked, cooked well and served hot. Certainly not too much to ask. No Reservations again.
Posted by Inexcusable on 10/22/2006
The facts: - My wife and I had an 8:30 reservation. We arrived 5 mintues early and were told that it would be a 15-20 minute wait. While we waited, walk-ins streamed in endelssly only to receive the same messae -- the wait would be around 20-25 minutes. 9 o'clock comes and no word. I confront the hostess, who says there remain 5 groups waiting for a table ahead of us. To make a long story short, we end up sitting down to eat at 9:40, over an hour after our reservation. My wife and i have been living in NYC for 6 years and dine out multiple times each week. Not once has anything like this ever happened. Why not simply stop taking walk-ins? This type of treatment was totally inexcusable. FOOD: When we finally sit down, we're informed that the kitchen has run out of 3 popular items on the menu. Great. We proceed to order and receive a very meidocre meal. Chewy, dry poulty and ravioly so salty they bordered on unedible. It's a shame -- the atmosphere at the restaurant was great. It's just too bad that no one there has a clue how to run the place (and the cooking wasn't on either, except for the fries)...
Posted by Anniversary on 10/01/2006
We got to the restaurant and it looked very nice. Our waitress got to us in good time and got our drinks and order fast. After she took the order we didn't see her until it was time for the check. She never came over to see how everything was and though the Escargot and Onion soup were great the Filet Mignon had so much fat in it most of it could not be eaten. My order wasn't right, but since I used to be a server I didn't say anything (not that I could have even if I wanted to , since nobody came over till the plates were removed) I just let it go.
Posted by Mary Kate on 09/02/2006
Generally...a major disappointment. The food was sub-par and the service non-existant! The particular night we were there happened to be a night of terrible music, as well. I thought this place was very overrated; unless...we were there on an "off night"?? But is that a valid excuse?