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Upper West Side >
Posted by UpperWestTim on 09/21/2013
Posted by Once Loyal Customer on 07/04/2013
Great bagels but inconsistent service. Some days they deliver. Some days they don't deliver or even pick up the phone to take orders. Unprofessional. If I have to go out with my kids to pick up breakfast there are many other good places closer than Lenny's. Shame mom & pop operations leave the door open for chains to run them out of business. My one order would have paid for their delivery guy for the day. Now they lose my 2 weekly orders. #Fail
Posted by talia on 02/26/2013
I've had their bagels in-store and they are decent. today i called to order -- they are at 98 & broadway and i'm at 93 & broadway. the guy yelled at me in barely comprehensible english that they don't deliver that far. What?
Posted by Lindsay on 03/24/2012
I was surprised by how good my cinnamon raisin bagel was! Best I've had in a long time.
Posted by DH on 11/27/2011
Passable bagels but no better. Definitely inferior to Absolute Bagels a few blocks north. Today I got a toasted everything bagel, only to find it burned black. When I asked for them to redo it without burning it they told me that anything with onion on it always burns. When I asked, again, for an unburnt bagel, they toasted a plain one and gave it to me without apology. First, if everything with onion on it burns, their toaster is bad; everyone else can toast an onion bagel without burning it. Second, they shouldn't serve burnt food, at least without warning the customer ahead of time that it's going to come out that way. Third, they should apologize, not act as though the customer should have known better than to order something that was going to come out burnt. Very lame.
Posted by chowchow on 12/05/2010
i got a whole wheat bagel with lox spread. not only was the bagel fresh, perfectly (minimally) toasted, with the right ratio of crisp outside to chewy inside (not to mention the generous spread), customer service and even regulars were super friendly and helpful. made my early saturday morning!
Posted by kiwiphoria on 08/29/2009
The bagels here are very fresh, and they're pretty generous in their spreads-- in both quantity and selection. My only regret? That I don't live nearby and can't try more bagel combinations and/or sandwiches!