Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Posted by NYCFoodie on 09/12/2010
The title of this review says it all, but I could go on for days about how terrible this place is. When we first got there on a recent, slow Saturday night the first thing we found odd was that someone at the table next to us incorrectly ordered a bottle of the wrong water and the waiter claimed he couldn't take it back. It didn't even appear to be open which made it even more perplexing. We then tried to take a look at the menu, but it was too dark in the restaurant to see them without holding a candle directly underneath them. Next, if you go to this place and your waiter slightly resembles a younger version of Matthew Modine, please take my advice and just leave. Not that the rest of the staff was much better, he was by far the worst waiter I have ever had in my life. After sitting there for about 15 minutes (on a super slow night) while he was just standing there up against the wall, he stumbled over and asked, "Would you like something?" Although annoying, we proceeded to order our drinks/courses. After he delivered the bottle of white wine which he just sat on our table without an ice bucket or anything, we didn't see him until we asked for the bill. With no one there, our appetizers and entrees still took forever. When we finally got the food, everything was extremely disappointing. The appetizers were tiny even though they were mostly veggie based and a normal person would have to order about 4 apps each to be satisfied. For the entree I ordered one of their tajines and it was even smaller and more disappointing than our apps. There were 2 small pieces of meat mixed with one olive and one small piece of dried fruit (the 2 things that give this dish taste). If this dish didn't include rice, it literally could have been consumed in 3 bites. My wife's dish was the same in terms of size and flavor. I would guess that the preparation cost of the entire meal was at most 50 cents. We both consumed our mini, miserable meal in about 3 minutes and sat unattended, with empty dishes on our table for at least 30 minutes. A manager looking guy walked by a few times and appeared concerned and aware that we were being ignored, but he still didn't do anything. Finally, our waiter removed himself from the wall and we got our check. On our way out we complained to the manager who was struggling to multi task and he was even more useless than the other staff. We left angry and went around the corner for burgers.
Posted by foodieGirl on 08/25/2010
Okay, Im someone who enjoys finding great food, and sharing it with everyone. I love a place who embraces customer service, food quality and ambiance. I've been here once at the other location, I enjoyed myself. But last night, I returned (new location) and it was a disaster. Honestly. Im on menupages a few times a week and this is my first review, I just had to. We were bringing a large party, and planning on spending a lot of money here, which we knew and made specific plans with the owners wife. Everything was changed once we got there. They tried to charge everyone $40 who were coming for our gathering. This is a free venue. a place you can go and eat and drink and enjoy the music. at least i thought that is what we were told. And which was true for everyone else entering except us. The bartenders were rude, the owner was rude and the food wasn't as good as in its other location.
Posted by Anon on 12/13/2009
Yea. Thats how it feels when you go there - esp in a big group. While the food was decent, the drinks are super watered down and extremely overpriced. And the bartenders will add $2/drink as gratuity if you hand them a credit card. If you like very loud music during dinner and you don't like a conversation over dinner - this is your place! And if you stay after dinner - be prepared to be shoved around. Its that much fun!!
Posted by Adventurous on 11/03/2009
I made reservations at the Ave. B location but was moved to the LaGuardia Place location.I specifically expressed that it was important for me and my husband to see the belly dancing show, so I asked them what time our dinner reservations should be, I was told 8pm since the belly dancers start to perform at 8:30pm.When I reconfirmed by reservation I again expressed that we want to see the belly dancing and was told it will be at 8:30. When we got to the restaurant, we were told the belly dancing won't start until 9pm.Then we were told 9:30pm and then 10pm.By 10pm, the belly dancers were performing on the top floor, but has not gone to the 2nd level where we were seated.My husband and I were annoyed at this time, so we just left, especially that we wanted to go to a different place for dessert.The food was very delicious and the service was great at first (although our order took too long to come - about an hour), but towards the end, our male server (since there was a female and male server who alternated) just changed.I don't know if it was because I kept asking about when the performance will start and showed frustration and disappointment about the time changes - but I was not rude, I simply expressed my frustration.He just didn't go back to our table anymore even when we asked for water, since we were about to leave.It's not a place for having conversations because the music is loud.They have prix fixe menus, but we weren't given that menu - it was probably just an innocent mistake.