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Posted by A Johnson on 03/27/2014
I've been here twice this year and both were bad experiences. Sometime after 11 it turns into a club. Even if you are still eating, bouncers will come and literally move your food, etc to the next table and TELL not ask you to move over because they have a bottle service! They pick up the outside chairs even if you aren't done to make way for a dance floor. We paid for food and drink and they make you move so they can get someone else's money. One of the ladies actually stacked a dirty plate on top of my sister's unfinished salad! I asked to see a manager and he was very rude and unapologetic. I told him they should reserve spaces for bottle service and wait until patrons are finished eating and leave their table before removing chairs. It's horrible customer service to do it the way they are now. He said "everyone does it this way and walked away. They don't tell you this when you come in so it's really a surprise. I thought this time would be better because it was a Monday bit it was exactly the same. The food is good but I prefer to enjoy my meal sitting down. Word to management: I am very disappointed in the customer service standard here. Patrons should at least be told they will be forcefully moved from their table even if they aren't finished with there meal, dessert or drinks to make room for bottle service patrons. Removing chairs before patrons finish eating to make room for a dance floor is rude as well. A better way to handle this would be to start marking empty tables for bottle service only around 10:30. Then mark the other table as patrons leave. Don't force people from their table. Just like the patrons pay for their bottle service, I paid for my meal, dessert and drinks. I am just as important as they are.
Posted by Mom on 12/05/2013
Ate dinner with a friend here last night using a groupon. We were seated 1 floor up, very dark , dirty, and dingy-I suspect we were put there instead of much nicer 2nd floor because we were groupon cheapskates. Service poor- waitress couldn't figure out what we could eat with the groupon and it took quite a while to clarify. Service extremely slow and forgetful. Food really lousy- watery soup, salad with some rotting leaves and skimpy olive oil as dressing. Chicken with fruits tasteless, baklava desert under baked and soggy. Real price of this meal for 2 would have been almost $80. Without tip - glad to have had groupon but still expensive with groupon for what you got!! I would never, ever go there again and don't recommend it at all, unless you are a 20- something who would like the young crowd on the 3rd floor with all the loud disco noise etc. PS - 1 3rd floor bathroom's toilet was also unstable when my friend sat on it and it almost fell over!
Posted by Lorrie Stuart on 01/18/2013
A friend and I went to Le Souk Harem for the first time tonight, and I was really pleased. The atmosphere is pleasantly funky, a bar downstairs and darkly-lit tables on the second and third floors. The third floor, where we ate, also features Moroccan-style lamps, low tables (regrettably, no cushions), and real hookah drinks! Food-wise, we were completely happy. The harisa soup was fantastic, and my lamb chops were extremely tender and tasty (although petite), as were the accompanying braised figs. Our waitress was beyond attentive, stopping by (but in a casual, friendly way) every 15 minutes or so to see if everything was okay. What can I say? With its relatively low prices, Le Souk should be high on your list of places to try.
Posted by Maya on 10/27/2011
Le Souk is my favorite 'go to' place in NYC! The first time I went to Le Souk was for a bachelorette party. We purchased bottle service and had a table for the night -- the music and service were both amazing; they even brought us a complimentary cake for the group! I recently went back with a friend and had a three course meal, including hookah and drinks -- food was delicious! The service was a bit slow, but it was a busy Saturday night and the waiter made up for it by bringing us drinks on the house! What's great about this place is that you have a bit of everything you may be looking for -- for a quiet, casual dinner you can sit outside, eat and smoke a hookah. For a more lounge feel there is the middle floor area, and for the late night go to dancing spot, the top floor is perfect -- I would just recommend getting a table because it gets a bit crowded and uncomfortable if you don't have a designated area for your group.
Posted by Ann on 08/20/2011
Hello, My name is Ann Marie. I recently had my birthday party at Le Souk. Not only was the atmosphere the perfect version of Middle Eastern flare I was looking for. My party of 20 received immaculate service, and wonderful food and drinks all night long. I definitely recommend Le Souk for any occasion.
Posted by Dave Upw on 03/21/2011
I went to Le Souk 2 weeks ago, and I was not very excited since I read the previous reviews. My friends were doing their birthday party there. It was really amazing, we all had a great great time and actually surprisingly nothing like the reviews I read. There plenty of food, actually the dishes were huge, the atmosphere was amazing, the servers were very attentive. They even let my drunk girlfriend dance on top of the couches with the bellydancers. Will absolutely come back!
Posted by misspaige on 03/09/2011
We had an amazing night here, would definitely recommend it. It was a Thursday and we went around 9 pm for dinner. We shared a mezze platter and some different entrees and everything from the couscous to the lamb was spot-on. Sangria was delicious. Finished up with a hookah. We decided to go with the mojito flavor and it definitely didn't disappoint. Very fresh tasting. The music was amped up at that point so we ended up staying for a few more drinks. Great DJ. The place gets really packed and this was the one down-side so I would get there early especially if you want to enjoy dinner before it gets really jammed.