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Posted by Foodie on 01/11/2009
This place has poor quality food. However, the worst is the service. I order an appetizer and two entrees today. However it is missing the appetizer. I called but the kitchen insisted packing the food. There is nothing I can argue with, so I ask for a refund (I was afraid to get the food again). They hung up on me, but eventually I got the refund. But I will never order from this place again.
Posted by reviewer on 12/11/2008
I don't typically write reviews but have to say the order I had delivered tonight was absolutely disappointing. Panang /w chicken and sticky rice. Panang was as oily as possible and had no discernible curry flavor at all. Chicken was gristly and chewy. Sticky rice was stuck into a block of mush when I opened it. If I had been in the restaurant I would have returned both and that's something I've done maybe once in my life.
Posted by Anonymous on 10/14/2008
Every visit, you can count on all of the food being delicious. You should also anticipate poor service. They're consistent with both.
Posted by Alex on 10/12/2008
The food is great, good prices. The service is very poor. Waiters and manager are rude most of the time.
Posted by Anonymous on 10/03/2008
I ordered lunch delivery and very clearly requested brown rice INSTEAD of white rice. When the food arrived, I was given both white and brown rice and was charged extra for the brown rice. Because I was so annoyed (on principle, not the measly $2), I called to complain. The woman who answered my call said there are no substitutions for lunch and didn't seem to care that the person who took my order never gave any indication of this.
Posted by hopeful on 09/12/2008
I've only had lunch here, and the special is a good deal, but I'm always sort of underwhelmed by the food. It's fine/okay, but I wouldn't go out of my way for it.
Posted by Heights08 on 09/06/2008
Avoid this place on busy nights or during lunch rush. It's poorly managed - they have just never been into the concept of service can't handle more than a few customers at a time. You can expect to wait an hour or more for delivery and your food will arrive cold. I live nearby and have limited delivery options so I am stuck with Lantern. The young manager behind the bar gets buried every Friday and Saturday night and often she simply doesn't answer the phone at all. Food is sometimes good, but usually average - and it's never authentic tasting or spicy enough. Space is the best attribute - very pleasant, nice lighting.