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Posted by Jon G - Upper West Sider on 11/01/2011
The problem with Lansky's is they have great food but really poor service. Tonight "takes the cake". I order the 'Famous Lansky's' sandwich - it is, after all what they are known for, it is what I take to go all the time, but the waiter instead brings back some grilled cheddar cheese thing with a salad. When I challenge the waiter, he says "yeah it does look kinda small" and walks away! I have to go up and get a menu to verify that this is a different sandwich and then finally prove it was not correct. The manager was no better, it was like talking to a clueless vacant shell of a person. Even ordering to go they are completely incompetent and mess up all the time. It pains me as an Upper West Sider, you wish for this place to succeed, but its service is one of the worst around and for high priced sandwiches/food - it goes unmatched.
Posted by Saul on 10/17/2011
service not so nice people....I ate before there it was ok but its gone way down hill.
Posted by Suki on 09/13/2011
Ordered 2 burgers deluxe off their "old" menu. Waitress on phone neglected to tell us this special no longer existed. So she charged us for 2 individual orders of french fries for a whopping $11.90! It was almost as much as the burgers. She did not give me the total of the order before delivery, either. They will put you on hold forever when you call and complain. Had to go back in person, or would rec'v only a "french fry credit" for my next order! There never will be.
Posted by Satisfied Customer on 03/22/2011
arrived, seated right away, served right away, had great food from a great server and the place was packed, other than the screaming kid a few booths away, all was great...hey Mom and Dad's out there, if your kids can not behave in public, take them outside or go home.
Posted by Dad with Kids on 03/20/2011
We arrived at 4PM and were sat almost immediately. Table and bankettes were covered with a slimy film from being wiped repeatedly but never really cleaned. Unbeknownst to us 4PM is also shift change. It took over 35 minutes for our order to be taken. Couldn't even get bread or drinks while waiting. When food, if you can call it that, finally arrived it was cold and looked vile. Hot dogs were weathered and so uninviting that my young affectionados wouldn't even attempt them. How can you get a hot dog on a bun with french fries wrong at a deli? Management was indifferent. Never again!
Posted by UWSer on 03/14/2011
Unlike other delis the food here is wonderful and homemade tasting. The chicken soup is not salty and tastes so fresh. The kreplach are light and tasty and not greasy. The turkey platter is wonderful and the gravy is amazing. The kasha varneshkas are amazing! The pastrami is so tender. A must go! And delivery is quick too!
Posted by Barbara B on 03/06/2011
I'm writing to revisit the issue of delivery service since a review that's right at the top faults their delivery. I just ordered, it's the very busy Sunday brunch hour, it's raining, and the food, exactly as ordered, was at my door in fifteen minutes. Amen.