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Posted by Rob of NYC on 05/26/2012
Ate there many times in the past. While service was never great, it has gone down. Frequently something is missing from the order and it's just not worth it. Prices are good and lunch specials still are a steal. Fri/Sat nights it seems to be a hangout, so I avoid at all costs.
Posted by christine on 02/15/2012
It took 12 minutes from the time I ordered for the food to be to my door! I had read some reviews about orders being incorrect but I received just what I ordered and everything was excellent! Definitely recommend!
Posted by Rev on 10/28/2011
Sushi prices are really cheap and its because the pieces are extra small and not very good. But if you want the all you can eat and drink for 30 bucks, thats not a bad deal, well, if you are a student and can't afford the real stuff.
Posted by anonymous on 01/16/2011
I was recently part of a party of 14 who decided to take part in Kumo's all-you-can-eat sushi/drink deal for a friend's birthday. Let me preface this by saying that I don't expect perfect service during such a situation but what was in store for us was a disaster. We had a Saturday night reservation for 8:30pm and were all present by 8:40 but our table was not seated until 9:10 - a full 40 minutes after our reservation. And that was only after multiple requests from the hostess that we be seated. We were all taking part in the all-you-can-eat special and the expectation was that we would be served beer and sake within a reasonable time of sitting down. Beer was not brought out for another 10 minutes and sake took another 10 minutes to come out. Meanwhile, menus were not brought out immediately and when we finally were handed menus, there were only enough to share between two people. Our sushi order was never truly taken. A member of our party literally had to write down the order and hand it to the near non-existent waitress. Our sushi order arrived a full hour after we had sat down - and almost two hours after our original reservation time! I will admit that service improved moderately during the second hour of dinner. A 2nd round of sushi arrived relatively promptly and beer and sake was replenished relatively quickly. But members of our party had to get out of their seats multiple times in order to chase down the wait staff in order for this to happen. Upon receipt of the check, they tried to charge us for 16 people; completely unaware that our party was only 14 people. Ridiculous. And Kumo has the audacity to charge an automatic 18% gratuity for such poor service. I have been to other sushi joints that offer an all you can eat special and service is generally prompt and efficient. I cannot say the same for Kumo and as an East Village resident I will be taking my business elsewhere.
Posted by anonymous on 01/04/2011
i ate at kumo several times when they first opened and lately have been ordering from them once a week. the sashimi is incredibly fresh (and delicious) and the 3 roll special is an unbeatable value. i've never had a bad dish here. their spicy tuna, salmon, and scallop sashimi (served in a little carved out cucumber) is a personal favorite.
Posted by Rob of NYC on 10/15/2010
Not Nobu or on the level of the top sushi places. Still, the food was competitively priced and reasonably tasty and fresh. The ambiance was nice as well. Lunch boxes were a steal.
Posted by anonymous on 08/31/2010
Ordered delivery from here last night. I realize now it was silly to try a new sushi place on a Monday, but by the time my boyfriend pointed this out, it was too late. The sushi is really cheap at $1/piece, but you get what you pay for. Some of it was ok, I didn't eat the salmon or tuna because it was dried out, stringy, and just not good. If this were the only Japanese restaurant around, I might give it another try on a different day of the week, but with all the other options in the East Village, I don't think I will.