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Midtown South / Chelsea >
Kum Gang San
Posted by w on 02/24/2015
Unbelievable service at KGS.. brought two non-korean friends to KGS thinking that it will be a great korean food experience for them. WRONG! We were rushed from the beginning.. led us to a table in a remote area. We ordered a bunch of dishes (uni handrolls, korean (seafood) pancake, galbi(korean BBQ), cod-fish stew and seabass dish, yes almost freaking $250 worth,).. And they were all coming out at once while the BBQ is starting. no common sense... actually zero care for whatever/whomever they were serving. i had to stop them from bringing out everything, and asked them for the stew to come later.. when i finally asked for the stew, it came out in three minutes.. luke warm.. it gets worse, it turned out that there was a party/group reservation in where we were sitting... without asking us to relocate, or saying anything courteous, they kept staring at our table and setting up other tables around us.. finally when they were all done setting nearby tables (about (apx. 1:30 after our sit down), one waiter had an audacity of placing the silver-plated cover (for the bbq grill at my table) right on top of our table, next to my guest, and his nearby plates.. WTF! this offensive action is not even equivalent to a waiter blowing off a candle light on your table while you're still eating your meal.. not once was did the water our water glass during 90 min of eating, when i actually asked for the side-dish to be refilled, they brought two of the same kind while saying 'you didn't really eat other side-dishes.' this joint just shocked me. my guests didn't know how to react to that.. we abruptly ended our conversation, got up, and left. KGS must do better, especially when you are ready to charge me close to $300 for a rushed meal.. if you're bringing someone special, go somwhere else.. this place, for what they serve, still is not a bad choice for $10 quick in-out lunch.
Posted by Anonymous on 11/16/2012
Love Korean cuisine and have eaten here very often. Suddenly the service is gloomy. Women serve and a grim man stands at the top of the stairs and stairs at the diners below! Seafood stew had one clam and one shrimp! Portions have gotten smaller and suddenly rice is extra! RICE! Plus the place used to bustle. It was empty at lunchtime. So walk down the street and follow the crowds away from this place.
Posted by Exotic Food Lover on 02/03/2012
I 've been to plenty of resturants but this was the best experience I've had so far. The staff was attentive, the food portions were plentiful and delicious, matter of fact I had enough for lunch today. The prices are good and I really felt like I got my money worth. They made me feel like a Queen, b/c everything went so well. Can't wait to go back. I love the fact that in NYC we can chose to expose ourself to other cultures.
Posted by NYCKorean on 07/28/2011
I love Kum Gang San, been eating there since it opened. My family misses the Bulgogi Dubu Gobdolbibimbop they had a few winters ago. I normally don't have time to write reviews, but do read them & had to address the Banchan issue. Proper Manners dictates that you finish your banchan & politely ask for more, which they never turn down. It's not an all-you-can-eat and waste restaurant. For the quality & quantity of food compared to any other asian restaurant, the banchan is a great extra, not a requirement. You would have to pay double for a side dish or appetizer. I hope you left big tip. Get Real. Hasn't your mother taught you to say nice things and if you don't have something nice to say, then don't say it. I love all Korean restaurants that give Free Good Banchan. Next time you want to complain, go to HMart and buy some, you'll see that it's not cheap.
Posted by Anonomous on 05/22/2011
Having had prior experience how this resturant tries to cut costs, we ordered seperate dishes. Banchan for one person was brought. Asking the waiter why only one banchan was brought, he said because we sat together. I told him before the ordered courses were served, either he could bring the second oder of banchan or he could eat the food himself. After 15 minutes, he decided to bring the second oder.
Posted by Happy Diners on 11/26/2010
We've had dinner quite a few times here and have found the joint experiences getting better... the food is great, the space very big (and "rocky") and sometimes they even have live musicians playing the piano and another musical instrument!
Posted by anonymous on 07/03/2010
Memorial Day 2009. Resturant half empty. Ordered boiled beef in spicy broth. At conclusion of meal, bill was $4 more than listed on menu. Questioned waitress as why this discrepancy than stated price on menu. Her response; "Holiday, holiday" as if it obvious and normal. My response; "No tip,n o tip-Holiday"! Will go back on holidays, but will confirm prices before ordering.