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Midtown South / Chelsea >
Posted by Foodie on 11/21/2010
Took a big client to lunch last week 11/ 18 2pm...Got apps quickly...then proceeded to wait 45 ++ minutes for lunch / burgers and salads...Waiter never came over to table to update us ??? We asked for our lunch ''TO GO"....Proceeded to leave with large brown paper bags with cold lunchs ...Bill came to $75 plus i added a 20% tip for bad service ?..The place is an institution in the garment industry but not that day.....Get it together ...
Posted by Anonymous New Yorker on 10/31/2010
I made reservations for Keen's for last Thursday for my birthday celebration with 2 other middle-aged women and experienced a very unpleasant dinner surrounded by loud and drunken business groups. The maitre d' actually lied to us about our not being in the same room as a noisy group coming in. He assured us they were in a separate room. True, they had a cocktail hour in a separate room but were seated for dinner 10 minutes after we were -- right behind us! And, already feeling no constraints. There were a number of other out-of-control tables so it seems to be the ambience of the place. Despite an obvious mobility handicap, I was told that we'd be seated upstairs but not to worry 'cause there was a bathroom there, too, but they forgot to mention that the loo on that floor was another flight up. We waited 20 minutes for a menu from the surly waiter and then 1/2 an hour for the appetizers to be served (salad). It was so raucous and unwelcoming that I had no drinks and no dessert or coffee. Couldn't wait to get out of that place. The food was okay but I had to fight with the waiter to get a rare mutton chop. We'd had a lovely dinner last spring but I would really warn people looking for a pleasant and gracious restaurant to avoid Keen's. The quality of the food did not match the pricey menu. And, definitely it's not handicap sensitive, much less friendly.
Posted by Son and Daddy on 03/30/2010
Hey guys, last February I took my father to Keens. We got there little after our reservation time. The first impression was very different from the others steakhouses in NYC. So many pipes, I asked about the history. One man in tuxedo gave us a little lesson about Keens and offered us a tour after dinner. The host was very nice and said our table was ready. We had mutton chops, man, this is good. The waiter was very nice. It was a great time for me and my father, long time we haven't have a dinner together. We were the last table to leave from that night. The tuxedo man, after I found out, he is the manager took me and my father to second floor for a tour. Man, more pipes, thousands of pipes hanging on the ceiling. Lincoln playbill, bull moose head, the tiger paint were just a few items from second floor. It was very nice get a tour about an english / american steakhouse with over 120 year from a brazilian man. Everyone was very nice and friendly. Me and my father will be back soon. Thanks Keens Steakhouse. Chris
Posted by StephenH on 12/01/2009
I try and eat here at least once a month, and have been doing so for years. Keens never disappoints. I love the Mutton Chop and the other steaks are very good. Usually I order 3 Mutton Chops for 4 people, or even 1 for every 2 people. Its plenty of food. I love the escarole that comes with the Mutton. The Hash Browns are great. So are the Oysters Rockafeller. As an added bonus, they make the best Sazarac cocktail outside of New Orleans.
Posted by Acoustickitty on 05/12/2009
Yes, it's a very cool building, but the steaks, although huge, were nothing special. The potatoes got cold quickly as well as the asparagus, which came close to cold. The server was great until he wanted the check paid and to get us out of his section, which had empty tables. Save your $200.
Posted by sasha on 04/07/2009
I came to Keens with my husband and parents and we had what I can safely say was one of the all-time great meals. We were seated promptly and the waiter was knowlegeable about the wine list. The chateaubriand for two, at $102, isn't cheap, but it was the greatest steak I've ever eaten in my life. Fork tender, perfectly medium-rare, and accompanied by three little sauce boats so you can adorn (or not) as you please. My favorite was the mushroom sauce but the red wine and bearnaise were excellent too. My dad's prime rib was as big as a roof tile, and the hash brown, while completely unlike any other hash brown I have ever seen, was super-tasty. All told it was a memorable meal, and when I save up the money I would go back in a heartbeat.
Posted by UMiEvLar on 03/30/2009
From Martini to coffee this classic steakhouse is truly what a NYC steakhouse IS ! The prime rib was absolutely out of a food magazine and the famous mutton chops had us gasping at it's size then even more so after the first bite. This is steakhouse nirvana ; sides were more than enough for the 3 of us. Mushrooms, 2 kinds of spuds and the traditional creamed spinach , all done perfectly. For starters we ordered the oysters prepared rockefeller and oskar style, both were to tradition . Dessert was a shared Bananas Foster between the 3 of us . Three grown men with large appetites left VVVery happy and we will no doubt be back ready for another wonderful steakhouse dining experience.