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Posted by Yaz. on 07/02/2011
So, I'm 16 and received my first pay check a couple weeks ago. I think, why not head over to what is claimed to be 'New York's best deli'. I grab a couple friends and go, with 40 bucks in my pocket and an empty stomach. Disappointing. That's Katz's in a nutshell. I lost my paper thing and the cashier tried to make me pay 50 bucks. I refused to pay one the grounds that, 1. I didn't even have fifty dollars with me and 2. What the hell. I lose a piece of scrap paper and should automatically pay two months of cell phone service? I would pay 50 dollars for a lost textbook in school, because those things are actual useful, expensive and not completely irrelevant; not for a piece of paper. So, I refused to pay and the cashier got mad at me and I gave her a kayne shrug and walked away. The food sort of sucks. I understand, yes, I'm young, I obviously have not obtained the fine dining experiences to accurately state that the food is unappetizing.. I got the 'world famous' pastrami and it was so dry and tasteless. The fries were greasy and soggy and so nasty.
Posted by Anonymous on 06/14/2011
I have heard about KATZ for years. I talked my friends into going last night. The food was very good, but the service was poor. If I wasn't curious about the food I would have walked out twice. That ticket business makes no sense. If it is that important then they should put each meal on it's ticket. The waitress put the whole meal on one ticket and then proceeded to keep quiet when the cashier badgered us for the other tickets. Because the food was good I would go back. TO GO
Posted by good eater on 06/07/2011
I was so disappointed by this place. I love delis. The worst of it wasn't the food. The food is ok and too expensive for the quality. The pastrami is lean and well spiced and very good. The service is awful. Rude, everything came at different times and was thrown on the table. The waiter acts as if he is doing you a favor by talking to you. The most absurd and disturbing problem is the bizarre "ticket" you are given. Constant threats of "don't lose it" at peril of a $50 dollar charge. There are security guards that are huge and treat you like a criminal if you try to leave the restaurant after paying lots of money for this experience. One of the worst dining experiences I have ever had. Save your money and go to a better deli that treats you with respect not contempt.
Posted by Anonymous on 05/22/2011
Sure,sure; the corned beed and pastrami are OK. Not outstanding;OK. However, for what they charge-They're waaaay overpriced. Their success is 1) based on their location; they've been there a million years, 2) part of the restaurant was in the movie "When Harry met Sally". Corned Beef sandwich on rye; $15. Having become accustomed, in the past to a 8" sandwich, when the counter person put a 4" sandwish on the counter-I asked what & who the was & for. He said it was my order. I said for $15-he could keep it!
Posted by Brooklyn Heights Foodie on 05/11/2011
We finally went to Katz after many years of driving past it. My wife had a Ruben and I had the Pastrami. Both sandwiches were excellent. The Pastrimi was like butta, so tender. The guys behind the deli counter will treat you like a real Gentile. If you tip them they will give you a sample of the meat and make sure to do your sandwich extra special. Oh, we also had the fries (You get alot and they are golden crispy.) and the cole slaw (The portion is large.). My wife wants to go back soon.
Posted by Felee on 05/09/2011
I went there for Mothers Day with my wife and mom, we tried the hot dogs, pastrami, knishes, french fries, omelettes, the food was disappointing, very salty, very stingy portions, not enjoyable, the atmosphere was dirty and crowded, I'm not sure why they get such big crowds, if this place is as good as the other "reviewers" say, then they obviouslsy haven't had good(or even average) deli.
Posted by Anonymous on 03/21/2011
After living in New York City for 3 years and only frequenting Carnegie Deli in Midtown, I decided to try Katz Deli. This was a very poor decision. I was first ripped off, not given the correct change or an itemized receipt, and then not allowed to leave the deli because the attendant wrote only on one of our 2 tickets. They would not let us exit the deli because we both did not have a ticket (even though I paid literally 30 dollars for 2/ 8.95 chicken salad sandwiches). The 'Deli Bouncer' and cashier were extremely rude and the manager was worse. We even missed our bus out of the city for the weekend!This was the most disappointing experience in New York City ever.