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Posted by anonymous on 05/16/2011
i love this place. it is my fav burger in the city. however, they dont pick up their phone for delivery. very annoying.
Posted by Sin on 04/20/2011
A couple of friends have been talking about Joy Burger so I decided to give it a try. I placed a take out order and was blown away. The girl who answered the phone was so pleasant and patient with my questions which is so unusual for restaurants in New York. When the food arrived the burgers were grilled to perfection. Well done but not overcooked, and the sweet potato fries were so good. Will be ordering again soon.
Posted by SS on 04/18/2011
I ordered for delivery after reading the reviews and knowing someone who has been to the restaurant in person - (that's why my atmosphere rating is low - I don't know) While I placed my order and the person on the phone was great! my order included french fries that came in a soda cup and was not covered. Of course they were cold. The burger was great and I would order from them again and also visit the restaurant but find a way to keep the food warm please. The homemade lemonade was outstanding. This is a great addition to the neighborhood for sure.
Posted by Bern on 03/29/2011
I order from Joy Burger all the time. The service is great. The girl who usually takes my order always seems happy. Three choices of burger size are a plus. The delivery is always pretty quick and the burgers and fries are really good. I had a burger at SHake Shack a few weeks back and Joy Burger blows it away.
Posted by Neighbor on 03/18/2011
We tried Joy Burger on the UES for the first time tonight, very excited bc of the great reviews here. Maybe if you're eating in the restaurant it's fine but apparently the good people at JB have never heard of TAKE OUT CONTAINERS!! We ordered two burgers that arrived wrapped in nothing but tissue paper that was soaked through and the fries and onion rings arrived in Paper soda cups WITHOUT LIDS!?! Of course they were so soggy and gross we had to throw them out. BTW we live exactly 10 blocks away so if they can't get it right in that short distance, I feel really bad for people who live farther away.
Posted by BurgerBoy on 03/10/2011
This place is delicious! The price/quality ratio is great! It seems like the Shake Shack of the west village... but with shorter lines!
Posted by East Harlem Girl on 03/09/2011
Have ordered delivery and dine-in and both were great. Burgers are juicy and very tasty and the prices great. Pickles are super good as I'm a big lover.. Sauces are a great additinal to an already good burger. Fries are best around and always warm. A must eat.. and their open late. WOW.. Love JOY Burger