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Posted by Julie on 01/13/2014
I have never been to the actual brick and mortar location, only ordered from Seemless. I can't stop thinking about their burgers. Very few places do an excellent gluten free bun, and even fewer cook a burger that reminds me of the best qualities of an old fashioned drive in, with fresh, varied ingredients (avocado... jalepenos, garlic mayo, and an EGG). The burgers are tender with a smoky char, and I can't. Stop. Thinking. About. Them.
Posted by Danny on 08/08/2013
This place is fantastic. The burgers are delicious, might even be the BEST burgers I've ever had... just delicious and juicy! They're also very reasonably priced, which is always a plus. Staff are always friendly and the place has a great atmosphere. It's become a favorite place for my husband and I!
Posted by ALicare on 03/10/2013
Great food slightly expensive but a treat none the less.
Posted by JMo on 02/27/2013
Placed an order and forgot my milkshake. I called them back and said feel bad making the guy come back for just a milkshake. She says we can put towards your next order and not charge you for it. I say thats great. 3 days later when I ordered and I told them how they forgot my milkshake last time. He tells me there are no notes on the account. I said well I am a customer that orders from you all the time and it was just 3 days ago. He said he cant do anything. I asked to speak to a manager and he says there is no manager present. How does a company run with no manager, there has to be someone in charge and there wasnt. He said I would have to call back tomorrow. I was like you got to be kidding me, over a milkshake. I decided not to even place my order with them because of such treatment. This is not customer service at all and no management around if issues arises. Doesnt look like it is run well, a bunch of kids running it I guess.
Posted by Elizabeth on 02/15/2013
The food is very very tasty and filling! However, what impressed me the most is the care and organization of the people that work there. I am a teacher and on Fridays my co-workers and I (8-12 teachers and staff) like to order our lunch. Many times our orders are incomplete, 1-2 hours late and cold. Today we ordered from Joy Burger Bar and not only did our food arrive hot and tasty, all of our orders were numbered (as requested) packaged individually and COMPLETE! What a breath of fresh air for all of our super organized and type-A personalities! We love Joy Burger Bar and will order from there again. Thank you JBB staff!
Posted by Julianna on 02/14/2013
Ordered delivery from here. The burger was delicious and hit the spot. I got a midi burger (the medium 5oz size) with cheese, tomato, ,jalapenos, portobello mushroom, sauteed onion, and lettuce. You can choose multiple sauces - I really liked the garlic mayo and chimichuri sauce. The burger was so juicy. But the bun was not up to par. It was definitely a very messy dinner. Had to wash my hands 3 times to get all of the burger smell off. Totally worth it though.
Posted by Anonymous on 02/09/2013
I first went to Joy almost 3 years ago, & I can't believe I didn't review it then, because I loved it. Since then, I haven't been back much, but I just stopped in tonight with my roommate, & I'm still in love. I really enjoy my burgers unseasoned, so Joy's approach is wonderful to me. I've eaten Joy burgers with vegetable add-ons only & with sauces, & I've really enjoyed both variations. I like that I can get a midi-sized burger that doesn't feel paper thin & chewy & leave me to fill up on fries, but doesn't send me into a coma once I stagger home either. Juuust right. But I think what I really love about Joy is the setting. The decor is so comforting to me. For some reason, the old-fashioned diner chairs & stools & tables don't strike me as tacky or silly, like the similar decor of Chat & Chew. The open-air feeling that the huge windows create always makes it feel like summer. & I adore that it's at the top of that treacherous hill, at the foot of Spanish Harlem, so I can see the bridge all lit up & twinkling like a constellation while I'm sauntering home.