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Posted by Dim Sum Devotee on 11/11/2014
We live in the neighborhood and wanted to try something different. Since this place has good reviews and that there are long lines to get in on weekends we figured, this place must be amazing! It's all hype! The decor is great, but be warned! Before getting your check stamped for dim sum item purchased, make sure the food isn't cold. Manager rudely refused to replace two of the four dishes that were served to us cold. It was only 10:45 in the morning, when dim sum is expected to be hot and fresh. the two items served cold were the fried veggie/shrimp dumplings that came directly from the hot plate buffet and steamed pork shumai. we tried to eat the cold fried veggie dumplings and cold steamed pork shumai because the manager refused to replace them.I had to spit out the veggie/shrimp dumpling into a napkin. We cannot recommend this restaurant.
Posted by anonymous on 12/07/2012
I went here for a banquet/awards dinner. The food was only fair and the service the same. I wouldn't bother if it meant travel. Speaking of travel, that was the topper! I accidentally left something small but valuable to me at the restaurant. It would have been very easy for them to pop in the local mail, but they refused. I am 82 and had to go over 100 blocks back there to get my item. Customer service is clearly not their strong point, let alone simple kindness. Won't spend money there again.
Posted by notzagat on 10/28/2012
We’ve been here many times have been very kind in our reviews. No more. We will not return and this review will not hold back. First, JF is touted as dim sum place. It really serves a few dim sum. What it serves on its carts are dishes, and an occasional dim sum plate. Worse, the carts often do not get to every area of the vast dining room, so you have to chase after each cart before its wares are picked off by other hungry diners. When a cart does get to you, all of the food is COLD. Everything we ate from a cart was ice cold. There is a concession area we went to from which we got an order of greens ($5.75—OK but greens were overcooked and soft) and an order of clams ($9.95—usually in black bean sauce, but there was no black bean flavor, and clams were tiny). We had a couple of dim sum plates: a dumpling plate ($3.25-cold), shrimp ball wrapped in bacon (4 cold pieces for $3.75). Fried mixed seafood dish was cold , and only had abalone and squid ($8.75). A short ribs dish had a few tough ribs with greasy turnips—also cold at $8.75. Tea was $2.00 and a coke was $1.75. With tax and tip the bill was $60. The bathrooms have been cleaned up—had been among Chinatown’s worst. Service was OK. Atmosphere was noisy. Way overpriced, poor choices, bad preparation in that they let the items get cold—go to Flushing.
Posted by anonymous on 06/17/2010
My friends and I often come here for Dim Sum, and we LOVE it. It's such a great experience, the food is amazing, and it's so affordable! Whenever we've gone with between 4 - 8 people we've had more than enough food and never paid more than $10 per person (with tax + tip!). Yes the service can be a bit pushy, but it's not too bad. My favorite dishes are the shrimp dumplings and the roast pork buns - delish!!! The place gets PACKED on weekends so I recommend coming during the week if possible. Mmmm now I'm in the mood for roast pork buns!!
Posted by anonymous on 05/08/2010
My boyfriend and I trekked to Chinatown from the UWS for our first Dim Sum experience. The yummy aroma from the restaurant lured us in the front door. After overcoming the language barrier our experience was great, and we will definitely be back. The food was tasty and new for us, and we were stuffed when we left. We went in the afternoon and there were only two carts serving (which was adequate as the place was pretty empty at that time). The waiter mentioned that it is best to come before 3PM as there are more food options then.
Posted by xo fong on 01/03/2010
Worth the trip. Like China only closer. Food carts galore, unrecognizable foods. Put on your Harrison Ford hat and jump in.
Posted by anonymous on 04/01/2009
This place is a joke...the service is rude, the place is dirty and overcrowded, 2 carts going around for 100 people..tastless hargow, sumai was dry, nor-my-guy had no pork, no bean curd dishes, deep fried fare that you would find at a mall court. Some dishes were $5, true dim sum is slow, hot, fresh and has variety at a reasonable price with great service.....skip it your not missing out on the experience because one does not exist