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Posted by NewYorkLocal on 09/08/2011
Island Burgers has been one of my favorites since it opened. Unfortunately, my latest order (take-out) has me bewildered and disappointed. Ordered a patty melt, and took home a very small, undercooked burger on bread two or three times the size of the burger -- and the bread wasn't even toasted (as their menu had promised). I had a patty melt last week from a nearby diner that was cheaper and FAR better than this. I am hoping this order from Island Burgers was an anomaly, as I like this place. I'm posting this in the hope that they'll read it and pay a little more attention to their loyal customers' expectations.
Posted by GKM99 on 08/15/2011
Tried this place out based on reviews from this site. Was not disappointed. Burger was good (not great). Fries were fantastic. Side salad came with very good house dressing and extremely tasty tomatoes. We typically try a new burger place each time we visit NYC and this was our first here. NY Burger (OK); Shake Shack (good); 5 Napkin (over priced for what you get); Lucky's Famous Burgers (OK). Not sure why they don't have onion rings on the menu - wish they did. Didn't try the shake but everyone else in the place seemed to have one. Service was good. Two burgers, fries, side salad, one soda and one beer under $40.
Posted by Annoyed, but Satisfied on 08/01/2011
I ordered a charasco, like I have done on numerous occasions. It came, the bread was stale, way too stale to eat. I called, not wanting to have to throw away the $15 including tip that my dinner cost, and was indirectly accused of trying to scam a free sandwich. Then, after relenting, was told I had to return my stale sandwich to the delivery guy after I had already thrown it out. The delivery guy even refused to give me the new sandwich until I presented the old one! Finally, after some wrangling, I was granted my fresh, new churasco, and it's as delicious as it usually is. But the time wasted on this, not to mention being accused of trying to scam, leaves a slightly bitter taste in my mouth. Recommended for the churascos, wary of the delivery service...
Posted by Bandje on 07/14/2011
I've lived in the area for 2 years now, and always walk by this place and never made it inside until the other day. So angry I have gone 2 years without this love in my life. By far the best burger in this 10 block radius (only because 5 Napkin is like 7 blocks away). The burger was so moist, so juicy, and SO good. The fries were AMAZING, dont know what these other people are talking about. So flavorful, so crunchy on the outside and soft on the inside how a fry should be. Other people I were with got salads, which also looking amazing and were HUGE. Like worlds biggest salad huge. Will def be returning!
Posted by Eddie on 01/07/2011
I have not ordered from Island Burgers for about 6 months. And this morning a co-worker told me that they now have fries and they were to die for. So I had to try them. So I placed an order for delivery. Got a burger and fries. I guess you have to eat the fries at Island burger to enjoy them because to me they taste like regular fries. Me whole order bummed me out. Fries were cold and not crispy, burger was were not what I remember from past deliveries. It was also cold. I really over tipped the delivery guy too much for a lunch I didn't like.
Posted by Neighborhood Foodie on 09/29/2010
Yep! After all these years of not having fries-- they do now. And... they are delish! Hot, crispy and light and they were delivered (we do live across the street.) They get my vote for best burger in the city. We order from them all the time. I've never actually eaten in their restaurant, but I hear they've recently renovated and they are now open until midnight. We love this place.
Posted by MJA on 09/07/2010
The burger I had today was probably the worst I've ever had. Now, I am generally not a fan of writing negative reviews on a restaurant. In this case, however, I had to make an exception. First, the order was very timely. No problems there. Also, I ordered two items from the menu and I have absolutely no complaints on the other item. The burger, however, was so DRY...so DRYY. I literally felt like I was eating pieces of cardboard. The bun was also soggy, so soggy that the bottom bun had split. The bread was obviously not fresh, but to compound the problem with a soggy, wet bun, it seems they went out of their way to make the most inedible burger. Anyway, I took one bite and had to trash the rest. Maybe I caught them at a bad time (right after the holidays) I don't know. I'm really hoping I'm wrong about this place. I'm guessing it's because I ordered to deliver. I can't imagine being at the restaurant in person and being served this. Some places should really focus on quality control. Based on other reviews I'm willing to give this another shot, but for now, I'm extremely disappointed.