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Posted by Ash on 05/30/2015
I stumbled upon this place recently and was pleasantly surprised at how affordable and delicious the food was. I was lucky the first time to be served by a cute young girl who knew a lot about the menu and was very pleasant . The other times I came I was not greeted or paid any attention to until I tapped on the counter . This young woman was not attentive and only paid attention to the male patrons . She also carried on personal conversations while the line grew. Aside from that one employee almost everyone else was fairly decent . I trust they will take this criticism and use it constructively . You can have the best food in the world but if the service is poor you won't attract new clientele .
Posted by joan on 05/26/2015
the burgers and sweetpotato fries are good but the young ladies who cash and serve attitude are distasteful and horrible
Posted by Bobby on 05/18/2015
I love the food however the staff need to learn how to talk with people.
Posted by tee on 03/20/2015
service was great and food is very good
Posted by Anonymous on 02/06/2015
this is a really great resturant however there sevice sucks and the staff is very rude
Posted by RealViewer on 09/26/2014
IB was once one of the best burgers in NYC, and while they are still pretty good, what you get simply does not justify the price. They are taking themselves way too seriously for what you get. PS: the nachos are a joke.
Posted by anonymous on 08/15/2014
I thought this place was great at one point. But they make you wait a long time. All they do is talk and blast music so they cant hear you or you can't hear them call your name. The service is really poor. Its a shame because they have such good food.