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Upper West Side >
American (New) >
Posted by NYer on 10/13/2013
Disappointing Sunday meal. Brunch stops around 4pm and instead of dinner there is a very limited 'Sunset" menu with few options. What's the point? Food was subpar: cold fries, dry chicken, bland and boring salad. Even the diet coke didn't have a slice of lemon. Manager seemed concerned. Kitchen needs to step it up!! Wait staff was slow. Won't go back.
Posted by Tami Swartz on 09/20/2013
Last Monday my husband met our visiting friends for brunch and I decided to choose Isabella's based on their hotel location. The food was delicious. The menu offered inventive Mediterranean fare with some American fare classics, and while we were waiting for our entrees we were treated to a lovely melon gazpacho compliments of the chef. The service attentive and polite. Our charming waitress asked if I was finished with my meal rather than the horrid: "Are you still workin' on it." The atmosphere was classy, but not pretentious, and the jazz background music was just at the right volume so we could enjoy our conversations. I used to dine at Isabella's frequently, especially for weekend brunch, when I was a student at Juilliard, but hadn't been there for quite a few years since I moved out of the neighborhood. It is lovely to know that this over a quarter of a century old establishment has stood the test of time. I will be back again, especially for the Dark Chocolate "Bag".
Posted by WBinNYC on 11/21/2012
I've been going to this restaurant for a number of years and the food has been consistently good and completely reliable. When I ate there last week, I was surprised to find the normally crowded place half empty. We ordered and the both the appetizers and entres were a huge step down in quality and taste. Every dish was heavily seasoned and the entres were so salty they were barely edible. Clearly there are some changes going in the kitchen. At one point the manager was going from table to table asking the patron's opinions (something I've never seen happen at this restaurant) so I think management is appearing to be a bit worried. I've always liked Isabella's but with so many other quality restaurants in the area, I'll need to hear that this kitchen has straightened out before I go back again. I hope they get back to their old higher standards. It's disappointing.
Posted by Lorrie Stuart on 09/29/2012
Isabella's has been around for longer than almost any restaurant I can think of. I hadn't been there in a long while, but my dinner last night suggested that it has not only maintained its quality, but actually improved! Maybe it was just the service: we asked for a quiet table and were actually seated at one! And our waiter was absolutely wonderful: smart, funny, and very attentive to our needs. The food is also excellent, and more inventive than I remembered: my roasted artichoke salad was superb, and superbly dressed. All in all, an extremely pleasant experience.
Posted by Anonymous on 09/26/2012
best eggs Benedict in the city (and anywhere for that matter) and I have tried very many. went for dinner tonight since brunch is always so good and was not disappointed - everything we had was terrific and the flavors were great. everything was cooked to perfection. not sure what everyone is talking about re: the wait staff, everyone was nice and cordial and quite helpful. great place with actually a pretty good value for the type of food - will definitely go back, one of my neighborhood faves!
Posted by Lena on 04/06/2012
If you like being ignored for 30 minutes or more and paying for your full order while only received parts of it, then go to Isabella's. The poorest service in town.
Posted by Mike on 06/29/2011
Our first time for dinner. 7:30 reservations, seated right away, the waiter came by and asked about drinks, dropped off menus, then disappeared for 1/2 hour. We waived him down to order. The salads came quickly, the main courses took 40 minutes after the salads were delivered. The meal took almost 2 hours on a Monday night without a dessert. The food is not special enough for the poor service. Prices are on the high side. There are too many other choices to eat at in the UWS.