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Insomnia Cookies

  • $
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Desserts, Bakeries
  • 1028 Amsterdam Ave, New York NY10025 40.8034341 -73.9637398
  • (Btwn 110th & 111th St)
  • click map to interact
  • (877) 632-6654
  • 0

User Ratings (Based on 1 reviews)

3.005
Food 5.0 Value 5.0
Service 0.0 Atmosphere 2.0

Other Restaurant Info

Phone:
work
(877) 632-6654
Website:
www.insomniacookies.com
Place Order:
Order From Insomnia Cookies for delivery & takeout
Notes:
$0.50 Delivery Fee Major Credit Cards Delivery Hours Mon-Fri: 5pm-3am Sat-Sun: 1pm-3am
Hours:
Mon-Fri: 11am-3am Sat-Sun: 12pm-3am
Features:
Kid-friendly, Open Late, Delivery, Online Ordering, Accepts Credit Cards, Take Out, Catering
Min Delivery:
6.00
Delivery Area:
98th to 122nd St; Riverside Dr to Central Park W

User Reviews

  • Insomnia Cookies

    Posted by Disappointed on 09/06/2013

    Poor customer service!

    I used to be a HUGE Insomnia Cookie fan when I worked planning events at NYU, and ordered them for staff and students all the time. I now work in uptown Manhattan, and in addition to encountering an unhelpful, curt Insomnia employee on the phone yesterday (who actually refused to let me speak to a manager when I asked), my online order for pick-up at the Amsterdam location was a complete disaster. Not only did the Amsterdam location have NO record of my order (despite my email confirmation), but the manner in which they filled it was sloppy and unprofessional - even though I asked several times for them to please note that the order they were filling was a gift. The one saving grace was that I was not charged a second time when they filled my order. When I opened the boxes, the cookies where a haphazard, sloppy mess. It was embarrassing. The entire experience has soured me, and needless to say, I will not be ordering from the company again. They've lost a previously loyal customer.

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