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Posted by Rebecca on 05/29/2013
Ordered 5 diff times didn't show up w milk.
Posted by Shira on 10/17/2012
Every once in awhile, we have ordered from Insomnia, both through Seamless and their own website. We know that when we order, the delivery won't come for at least 20 minutes more than they promise and they rarely issue any kind of apology for the delay. Often they call after the order is placed and say that they're out of what we want - and they only sell one main item! How hard is it to make COOKIES? But the straw that broke the camels back? Tonight when we ordered, we waited almost 40 minutes after placing our order before getting a phone call that they no longer delivered to our block. Unbelievable and unacceptable. I'll make my own from now on.
Posted by Alex on 10/02/2011
If and when the cookies you order actually arrive, they are delicious and nice and soft; however, even though they only have 18 items on the menu, they are always out of stock. Almost never do they have milk, and most of the time two or three types of cookies are out. What's the point of ordering from here if they never have what you want. Go to Levain earlier in the day and have them handy for when you have a craving. The cookies there are better anyway.