MenuPages

I was so disappointed to learn that "Inoteca has removed panini's from their dinner menu. I get that that they want to drive up the check average by forcing people the order higher priced menu options, but they were my favorite. LAME. When am I ever going to be able to get there for lunch; never.

I had a celebration brunch for 10 people at this place. I was quoted one price by the owner/manage prior to dining and then billed more when we had our brunch. The hostess was not friendly, kind OR professional. In front of my guests she comes over and says "I hear you have a problem with the bill" as I informed the waitress. How unprofessional?? I told her the owner quoted me x and she charged y and she told me I was informed wrong. Could you believe?? I had 4 kids there and she couldn't accomodate . She charged full price for them--which I agreed to but not at the premium price. Then a couple days later I contact the "banquet mgr" that confirmed my reservation & tell him I was disappointed and he couldn't care less. He told me he would look into it--didn't bother to apologize, make amends OR promise to get back to me! They can run their establishment like that but they are not in the hospitality business. There are far many places out there that won't renege on their deal AND make you feel you are the customer that is right.

Service friendly but very spotty and irratic. Food just so-so... octopus was 60% potatoes and olives, about three bites of octopus... pretentious and overpriced

Was appalled to take my friends here. Our experience was decent at best and only bc one of the appetizers was ok. We would like to blame it on new years day and perhaps half the staff was hungover but there is no excuse for an exceptionally rude waiter who lacks manners. Took 30 min to get our main entrees while other tables who arrived after us were served, no water refills, he constantly talked back if he ever came by our table at all, and held the bill to our face at the end.

Went for a low key Sunday night dinner, parpadelle was delicious but the service was horrendous. It was Sunday night so I was ok with mediocre service but when I foolishly attempted to buy a gift certificate, my luck quickly changed. Evidently ‘inoteca makes better papardelle than they do card stock because after waiting for over 20 minutes for our clueless waiter to figure out whether or not they issued gift certificates, we were finally met by a rude and immature GM. I jokingly asked what took so long, half expecting some elaborate 3-D certificate since it took almost 25 minutes, to which the GM snorted, “I was busy”. Fair enough, however; the GM half threw the certificate at me without a thank you or a smile and walked away. Aside from bring rude, you’re crazy if you think I am going to send anyone else here. There are too many great places in NYC to be subjected to some offensive behavior. Pass on ‘inotecta!!

I came to 'Ino teca because I saw many people eating there and figured that it was a nice fancy restaurant. My girlfriend and I ate there. The service was horrible probably because we are young and they served the older customers faster. They also checked on them many times without visiting our table once. We waited 20 minutes to order our food when there were 2 other tables in the whole restaurant. I will never eat there again.

The food was AMAZING, the service was excellent, the atmosphere was fantastic. My only complaint was that the menu was completely in italian. They even give you a glossary to help understand what is going on. However, the waiter was very helpful at explaining what is on the menu and how most people go about ordering. Very satisfied with experience, would go back again in a heartbeat.