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Posted by anonymous on 08/10/2011
The owner decided not to serve me since I was 15 minutes late, I was delayed at work. She was rude, completely inflexible, and unwavering. Poor example of reasonable customer service. I sat with my friends not able to eat a thing. It was difficult to even get a glass of wine. I will never return to this restaurant again, there are many great restaurants in NYC, but this is absolutely not one of them.
Posted by Anonymous on 08/10/2011
We've been eating at Il Corallo for many years, but have seen it go downhill. The food is good, but the restaurant has become an unpleasant tourist trap, with poor service and incredibly rude treatment. Diners are rushed to make room for more people and a full dinner is over in about 40 minutes (including wine and appetizer). There is a distinct lack of graciousness, replaced by an attitude of impatience. For example, I was not given a table setting, and when I asked for one, it was as if I were inconveniencing the waiter. Only one choice for wine by the glass and it's mediocre.
Posted by Thomas on 07/03/2011
I have been to this restaurant many times and am always well pleased. I am surprised to see reports that the hostess is rude; I have always found her to be very gracious, and I think that must be tiring when she's running a crowded place on a Saturday night. The specialty is the many pasta dishes, and I have enjoyed many of them. It's also cheap! a great value for the money. Surely it's a bit cramped, but space is very expensive in SOHO, and the staff have always been good about it. Go there.
Posted by susie on 06/12/2011
I think i read a lot of reviews about how the service sucks and such, but honestly, i went today and the service was fine! it wasn't bad, the staff was nice and attentive, a bit on the rushing side, but he was nice! the food... good lord. it is amazing! loved their pasta dishes and their pizza dishes. the price is around 10 bucks for each, but it is definitely filling! would go back again. in terms of environment, yes it is small and cramped. but it has a cozy sort of feel and i would recommend the atmosphere good for dates, or such. thumbs up1 def go back again!
Posted by rosena on 05/19/2011
this place has the most obnoxious staff in the world. The food is decent but everything else is so not what a New York restauraunt should be.
Posted by In Port without a storm on 04/20/2011
I agree with every review about the quality of the food. Though the rosemary in a recent dish was ill conceived and my guest got it caught in this throat but the staff cheerfully took the entree off our bill and offered anything else on the menu. The owner/hostess has always been gracious to me and has changed my table on request with complete aplomb. She is busy and runs a tight ship but she has never been rude. On the contrary. Lovely.
Posted by Anonymous on 04/07/2011
Never in my life have I encountered such rude restaurant staff. The hostess was nasty and cold, the wait staff was unacceptable. The food was okay, but it's hard to mess up a cream sauce. They gave us a table by the kitchen, we asked if we could move to another empty table - answer was no, but it stayed empty the whole time we were there. We were told mid-meal that if we wanted coffee, we needed to order it 'NOW" because they were turning off the machine. The hostess did not even acknowledge us when we left, even though she was standing by the door. I will never go back, even if they give their food away. Quite frankly, with service like that, I'm surprised they are still open.